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Intermex Customer FAQ

Top Answers & How-to Guides

What is Intermex's Phone Number?

The question we are asked most often is about how to talk to Intermex customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any promotional offers or discounts available?

Yes, Intermex offers a range of promotional offers and discounts for its customers. These offers may vary depending on location and...
Ask any question you have about Intermex customer service, get an answer now.

Recent Intermex Customer Questions

Cómo puedo obtener un historial de envíos que he hecho a una persona?

Para obtener un historial de envíos que has realizado a una persona a través de Intermex, necesitarás acceder a tu cuenta en el sitio web de Intermex o en la aplicación móvil. Una vez que hayas ingresado, dirígete a la sección "Historial de transacciones" o una sección similar donde podrás ver todos tus envíos anteriores. Si no ves la información que necesitas, o tienes problemas para encontrarla, te recomendamos que te pongas en contacto con el servicio al cliente de Intermex para obtener asistencia adicional.
Asked Mar 15, 2024 9:37 PM

Cómo puedo obtener un estado de envíos que he hecho a una persona?

Para obtener el estado de su envío con Intermex, puede usar la función de seguimiento en su sitio web. Necesitará tener a mano el número de transacción o remesa provisto cuando realizó el envío. Normalmente, este número se encuentra en el recibo de la transacción. Después de ingresar este número en la herramienta de rastreo, debería poder ver detalles como el estado actual del envío y la fecha estimada de entrega. Asegúrese de seguir los pasos en el sitio web para obtener la información más precisa.
Asked Mar 15, 2024 9:35 PM

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About Intermex

What is Intermex?

Intermex is a reputable financial services company specializing in international money transfers. With over 25 years of experience,...

Transaction Types

What types of transactions can I make with Intermex?

With Intermex, you can make various types of transactions to meet your financial needs. Our platform enables you to send money to your...

Processing Time

How long does it take for a transaction to be processed?

The time it takes for a transaction to be processed by Intermex varies depending on several factors. Generally, domestic transactions...

Fees

What are the fees for using Intermex?

The fees for using Intermex vary depending on the specific service and transaction type. Intermex offers competitive rates and strives...

Cancellation Policy

Can I cancel a transaction after it has been initiated?

Yes, you can cancel a transaction after it has been initiated, but this depends on the specific circumstances. If the recipient has...

Limits on Transactions

Are there any limits on the amount of money I can send or receive?

Yes, there are limits on the amount of money that can be sent or received using Intermex. The exact limits vary depending on the country...

Availability

Is Intermex available in all countries?

No, Intermex is not available in all countries. While Intermex is a leading money transfer company, its services are currently limited...

Exchange Rate

What is the exchange rate for currency conversions?

At Intermex, we offer competitive exchange rates for currency conversions. Our rates are updated regularly to ensure accuracy and to...

Promotions

Are there any promotional offers or discounts available?

Yes, Intermex offers a range of promotional offers and discounts for its customers. These offers may vary depending on location and...
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