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Home Direct Customer FAQ

Top Answers & How-to Guides

What is Home Direct's Phone Number?

The question we are asked most often is about how to talk to Home Direct customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I reset my password?

To reset your password, simply click on the "Forgot Password" link on the login page. You will be prompted to enter your email address...

Do you have a rewards program?

Yes, at Home Direct, we value our customers' loyalty and offer a rewarding program to show our appreciation. Our rewards program is...
Ask any question you have about Home Direct customer service, get an answer now.
Contact Home Direct customer service

Ordering

How do I place an order?

To place an order with Home Direct, simply visit our website and browse through our selection of products. Once you have found the...
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How can I cancel my order?

To cancel your Home Direct order, simply reach out to our customer service team either by phone or email. Provide them with your order...
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Can I change the shipping address after placing an order?

Yes, you can change the shipping address after placing an order with Home Direct. We understand that circumstances may change, and...
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Account Management

How do I reset my password?

To reset your password, simply click on the "Forgot Password" link on the login page. You will be prompted to enter your email address...
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Payment

What payment methods do you accept?

Home Direct accepts various payment methods to provide convenience and flexibility to our customers. We understand that everyone has...
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Tracking

Can I track my order?

Yes, you can easily track your order with Home Direct. We understand the importance of being updated on the whereabouts of your purchase....
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Returns

What is your return policy?

Home Direct offers a convenient and hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied...
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Shipping

How long does shipping take?

At Home Direct, we strive to ensure swift and efficient delivery of your orders. The exact shipping time may vary depending on various...
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International Shipping

Do you offer international shipping?

Yes, Home Direct offers international shipping services. Whether you need to ship your goods across continents or send packages to...
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Warranty

What is your warranty policy?

At Home Direct, we take pride in the quality and durability of our products. Our warranty policy ensures customer satisfaction and...
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Promotions

Are there any promotions or discounts available?

Yes, Home Direct offers a range of promotions and discounts to provide customers with great value for their purchases. We regularly...
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Rewards Program

Do you have a rewards program?

Yes, at Home Direct, we value our customers' loyalty and offer a rewarding program to show our appreciation. Our rewards program is...
Read more

Help me with my Home Direct customer service issue

Ask any question you have about Home Direct customer service. We will do our best to get you answers right away.
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