GoToMeeting Customer FAQ

When you create a meeting on the GoToMeeting hub page or app, you are allowed to select a background for the meeting. You also have...

You can use a wide variety of tools on the GoToMeeting web-based application. Many of the features are relatively easy to use while...

GoToMeeting is a service that allows you to hold videocalls. You can make a custom meeting by personalizing your virtual meeting room....

Learn how to screen share on GoToMeeting.

Yes, users can share their webcam video during a GoToMeeting session. This feature is designed to enhance the experience of virtual...

GoToMeeting is an internet-based service that allows you to hold one on one video calls, conference video calls as well as stream videos....

GoToMeeting has specific system requirements to ensure that users can enjoy a seamless meeting experience. For Windows users, the supported For Mac users, GoToMeeting supports macOS versions back to macOS 10.11 (El Capitan) and later. Similar to Windows, it is appropriate to have at least 1GB of RAM and a compatible dual-core processor for better functionality. Again, a reliable internet connection is critical to ensure smooth video and audio during meetings. Mobile users can take advantage of GoToMeeting on iOS devices running iOS 11.0 or later, and on Android devices with a minimum of Android 5.0 (Lollipop). For the best experience on mobile, it is suggested to keep the app updated to the latest version available on the respective app store. For all users, ensuring that the latest version of the GoToMeeting application is installed will typically enhance features and performance. Users should also consider checking the official GoToMeeting website to view the most current and comprehensive system requirements, as they may periodically update their specifications....

Yes, it is possible to join a GoToMeeting without downloading the software. GoToMeeting offers a web-based solution that allows participants To join a meeting this way, the host will typically provide a link and a meeting ID. Participants can click on the link, which will redirect them to the appropriate page where they can enter the meeting ID if necessary. Most modern web browsers are supported, making it accessible across various devices, including desktops and laptops. However, it is important to ensure that your browser is updated to the latest version for optimal performance and compatibility. For mobile devices, users will still need to download the GoToMeeting application to join meetings. For those interested in more specific details regarding web access or any limitations it may have, it would be wise to check the official GoToMeeting website for the most current information....

GoToMeeting is indeed compatible with Mac computers. Mac users can easily join or host meetings using either the GoToMeeting desktop...

Yes, one can join a GoToMeeting directly from a web browser. GoToMeeting offers a web-based platform, allowing participants to access Upon clicking the link, participants will be prompted to join the meeting either through the web app or through the desktop application if it is already installed. If opting for the web browser option, users can expect to see a straightforward interface where they will enter their name and potentially some additional details, depending on the meeting setup. It is important to ensure that the browser being used is supported by GoToMeeting, as compatibility can vary. Additionally, users should be aware that certain features might be limited when using a web browser compared to the full desktop application. For more detailed information about joining meetings via a web browser, one may want to explore GoToMeeting's official website, which can provide further guidance and resources....

Yes, you can record a GoToMeeting session. GoToMeeting provides users with the ability to capture their meetings for future reference Once the meeting is concluded, the recorded file will be processed and then made available for download. The organizer will typically receive an email notification with a link to access the recording. It is also worth mentioning that participants should be informed that the session is being recorded, as this is not only good practice but may be required by law in some jurisdictions. For more detailed instructions on how to record a session, including information on file formats and storage, it is advisable to visit the official GoToMeeting website, where you can find comprehensive resources and guidance regarding meeting recordings and other features....

GoToMeeting allows for a flexible number of participants, depending on the subscription plan chosen. The standard plans typically accommodate...