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Frito-Lay, Inc. Customer FAQ

Top Answers & How-to Guides

What is Frito-Lay, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Frito-Lay, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Frito-Lay offer any discounts or promotions for bulk or wholesale purchases?

Yes, Frito-Lay offers discounts and promotions for bulk or wholesale purchases. We understand the needs of our business customers and...
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Recent Frito-Lay, Inc. Customer Questions

Where does Frito-Lay source their ingredients?

Frito-Lay sources their ingredients from many different providers to ensure the quality and consistency of their products. They work with trusted agricultural partners, both domestically and globally. Their sourcing depends on the product and can include corn, potatoes, oils, and numerous flavor ingredients. The company applies strict quality standards and best practices for agriculture to ensure the sustainability and safety of their ingredient sourcing. However, Frito-Lay does not typically disclose specific details about their individual suppliers for competitive reasons.
Asked Apr 10, 2024 7:36 PM

Where are Frito-Lay farms located?

Frito-Lay sources its ingredients from various locations throughout the United States and around the world. While Frito-Lay does not directly own farms, they have strong relationships with farmers who supply their key ingredients such as potatoes and corn. The exact locations of the farms that supply Frito-Lay are not publicly shared due to proprietary reasons. Frito-Lay is committed to sustainable farming practices and works closely with suppliers to ensure quality and sustainability.
Asked Apr 10, 2024 6:38 PM

Chips have excessive oil floating on them, smell rancid

We're sorry to hear about your experience. The chips you've received should not have excessive oil on them or smell rancid. It sounds like there may have been a problem during manufacturing or shipping that caused these issues. Frito-Lay takes product quality very seriously and has measures in place to ensure that its products meet high food safety and quality standards. We recommend disposing of the product for your safety.
Asked Apr 7, 2024 7:00 PM

Help me with my Frito-Lay, Inc. customer service issue

Flavors

What are the different flavors of chips offered by Frito-Lay?

Frito-Lay offers a wide range of flavorful chips to cater to diverse tastes. Our extensive collection includes classic choices such...

Dietary Information

Are Frito-Lay products gluten-free?

Yes, some Frito-Lay products are gluten-free. Frito-Lay recognizes the importance of providing gluten-free options to meet the dietary...

Are Frito-Lay chips suitable for vegetarians or vegans?

Yes, Frito-Lay chips are generally suitable for vegetarians. Many of their products, such as Lay's Classic Potato Chips, Cheetos, and...

Are Frito-Lay products made with genetically modified organisms (GMOs)?

Yes, some Frito-Lay products contain genetically modified organisms (GMOs). As a company committed to transparency, we aim to provide...

Ingredients

Do Frito-Lay chips contain any artificial flavors or preservatives?

No, Frito-Lay chips do not contain any artificial flavors or preservatives. At Frito-Lay, we are committed to providing our customers...

Availability

Can I find Frito-Lay products in stores outside of the United States?

Yes, Frito-Lay products are available in stores outside of the United States. Frito-Lay, Inc. is a global brand and part of the PepsiCo...

Shelf Life

What is the shelf life of Frito-Lay chips?

The shelf life of Frito-Lay chips varies depending on the specific type and packaging. Generally, our chips have a shelf life of approximately...

Sustainability

Is Frito-Lay involved in any sustainability or environmental initiatives?

Yes, Frito-Lay is actively engaged in various sustainability and environmental initiatives. We recognize the importance of minimizing...

Nutritional Information

What is the nutritional information for Frito-Lay products?

The nutritional information for Frito-Lay products can vary depending on the specific product. However, Frito-Lay is committed to providing...

Merchandise

Can I purchase Frito-Lay merchandise or apparel?

Yes, you can purchase Frito-Lay merchandise or apparel through the Frito-Lay website. They offer a variety of branded items including...

Discounts

Does Frito-Lay offer any discounts or promotions for bulk or wholesale purchases?

Yes, Frito-Lay offers discounts and promotions for bulk or wholesale purchases. We understand the needs of our business customers and...
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