How Do I Recover My Email and Phone Number with My FreedomPop Account?

Freedompop, based out of Los Angeles, California, provides "free" IP mobile services and sells tablets, cellphones and broadband devices to use with their wireless services. If you are a Freedompop customer, or you had an account in the past and need to recover your email and phone number, you may be wondering what to do. How do you recover your email and phone number with your Freedompop account? You can get more information about Freedompop by contacting customer support here and below are ways you can recover your Freedompop email and phone number.

When You Can't Access Your Account

You may have tried to log into your Freedompop account only to find it has been suspended, and you need to reset your account to gain access to your phone number and email address. Reasons your account may be suspended include:

1. You simply need to renew your Free plan.
2. Auto-renewal was not set up or disabled on your paid plan.
3. A billing issue prevented your auto-renewal on your paid monthly plan.
4. You have used all your minutes/data/texts.

You can resolve these issues online and regain access to your phone and email by doing the following:

1. Open Freedompop in your browser.
2. Log into your account.
3. Re-enroll in automatic payments or set up a new payment method.
4. Purchase additional minutes/texts/data if needed.

Recovering Your Account/Password

If you cannot remember your account login credentials, you can take these steps to reset your account and access your email and phone number:

1. Open Freedompop's website in your browser.
2. Click on "LOGIN" at the top of your screen.
3. Select "Need Help Logging In" below the Username and Password spaces.
4. Enter your email address.
5. Confirm you are not a robot.
6. Click "Submit."

Sign Up Email for Account Recovery

You can also check the email account you used to when you originally set up your Freedompop account for your confirmation emails with your Freedompop information. Note: some servers purge messages on a regular basis, so your older emails may not be available.

Request a New For Phone Number

If you cannot recover your Freedompop phone number, you can request a new one by doing these steps:

1. In your computer browser, open Freedompop's website.
2. Click "LOGIN" at the top of your screen.
3. Enter your email address and password.
4. Click "LOGIN."
5. Follow the prompts to request a new phone number.

Additional Ways to Recover Your Freedompop Email and Phone Number

When logging in or resetting your account doesn't work, you can request assistance in recovering your email and phone number by one of the following methods:

1. You can email Freedompop customer support.
2. Freedompop has an online chat option you can use to reach out for support.
3. You can call customer service here for assistance in recovering your email and phone number.

When you have difficulties recovering your Freedompop email address or phone number, or you need to request a new email or phone number, you can contact customer support here.