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Formstack Customer FAQ

Top Answers & How-to Guides

How do I Contact Formstack Customer Service?

The question we are asked most often is about how to talk to Formstack customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a limit to the number of forms or submissions I can have in Formstack?

No, there is no limit to the number of forms or submissions in Formstack. You can create and manage as many forms as needed for your...
Ask any question you have about Formstack customer service, get an answer now.

Recent Formstack Customer Questions

I need to transfer an account from one company to another

To transfer a Formstack account between companies, the current account holder should submit a support ticket directly to Formstack, requesting the transfer of ownership. They are typically asked to provide the full name and email address of the new owner. The request should be made from the email address currently associated with the Formstack account. Once Formstack receives and processes your request, they will handle the transfer internally, and the new owner will be granted access to the Formstack account. Please remember to make any necessary billing changes after the transfer process.
Asked Mar 6, 2024 8:10 PM

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Creating Forms

Can I create forms using Formstack?

Yes, you can create forms using Formstack. The Formstack platform is specifically designed to help users easily create and customize...

Field Types

What are the different types of fields available in Formstack?

Formstack offers a variety of field types to help users create custom forms. The available field options include text fields for capturing...

Customizing Design

Can I customize the design of my forms?

Yes, Formstack allows you to fully customize the design of your forms. With our easy-to-use drag and drop form builder, you can personalize...

Collecting Payments

Is it possible to collect payments through Formstack forms?

Yes, it is possible to collect payments through Formstack forms. Formstack offers an integrated payment processing feature, allowing...

Integration with Apps

Can I integrate Formstack with other apps and services?

Yes, Formstack allows seamless integration with a variety of apps and services. With our robust integration capabilities, you can streamline...

Data Security

Is my data secure with Formstack?

Yes, your data is secure with Formstack. Formstack takes data security seriously and has implemented several measures to protect your...

Conditional Logic

Can I create conditional logic in my forms?

Yes, Formstack allows you to easily create conditional logic in your forms. Conditional logic enables you to show or hide fields, sections,...

Pricing Plans

What pricing plans are available for Formstack?

Formstack offers a range of pricing plans to cater to the diverse needs of businesses and individuals. They have four main plans to...

Limits

Is there a limit to the number of forms or submissions I can have in Formstack?

No, there is no limit to the number of forms or submissions in Formstack. You can create and manage as many forms as needed for your...
We look to the Formstack issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Formstack issues reported to GetHuman
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