Your FAFSA account has important information that impacts your future. If you cannot access your FAFSA account, follow these outlined steps to regain account access.
The Free Application for Federal Student Aid (FAFSA) is an online form that allows students in the United States to apply for Federal student loans for their continuing education (college or career school). Students can apply for all kinds of financial aid including loans, a work-study, and grants. This online form determines students' eligibility for student financial aid. If you have lost access to your FAFSA account, you'll want to recover it as soon as possible to see your FAFSA status. Keep reading for detailed instructions on how to recover your account access with FAFSA.
Select 'Log In' on the right side of the screen.
Select 'I am the student.'
Click on 'Forgot Password.'
You will be redirected to a new page where you can enter your username, phone number, or email address to reset your password. Additionally, provide your birthday information. Click 'Continue.'
You will be prompted to reset your password. Using your new password, sign in to your account.
Select 'Log In' on the right side of the screen.
Select 'I am the student.'
Click on 'Forgot Username.'
You will be redirected to a new page where you have three options.
Email a secure code. If you choose this option, you will have to provide the email on file with your account.
Text a secure code to my mobile phone. If you choose this option, you will have to provide the phone number on file with your account.
Answer my challenge question.
Select your option, provide the verification information, and select 'Continue.'
Your username will be displayed on the next screen. You can now sign in to your account.
If the above options still don't work for you, the next best step is to contact FAFSA customer support. You can call into the FAFSA customer support line to get assistance with recovering your account. You will have to provide contact and personal information to verify your identity. Note that only the person on the account is allowed to access the account. Parents of children applying for FAFSA will have their own login details.
If you prefer not to speak over the phone, you can use the FAFSA Customer Support live chat function during business hours. Note that you will have to provide contact and personal information to verify your identity. Only the person on the account is allowed to access the account. Parents of children applying for FAFSA will have their own login details.
GetHuman has been working for over 10 years on sourcing information about big organizations like FAFSA in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Account Access with FAFSA? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.