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Evite Customer FAQ

Top Answers & How-to Guides

How do I Contact Evite Customer Service?

The question we are asked most often is about how to talk to Evite customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I create a co-host for my event on Evite?

Yes, you can create a co-host for your event on Evite. Adding a co-host is a great way to share responsibilities and make event planning...
Ask any question you have about Evite customer service, get an answer now.

Recent Evite Customer Questions

do the invitations automatically get sent when I add my guest list from contacts

No, the invitations do not automatically get sent when you add your guest list from contacts. You'll need to review your guest list and send the invites manually.
Asked Jun 27, 2024 6:55 PM

Is Evite having problems tonight/ is the system down?

We're sorry, but we don't have real-time updates about the Evite system's operational status because this fluctuates. If you are unable to access Evite or experiencing difficulties, please try again after some time. Web-based platforms occasionally undergo maintenance or face server issues, which are typically resolved quickly. In the meantime, ensure your internet connection is stable and your browser is up-to-date.
Asked Jun 11, 2024 2:27 AM

Is Eire having problems tonight/ is the system down?

We're sorry, but we don't have live status update capability to provide current information about Evite's system status. If you're experiencing difficulty with Eire, we recommend checking its official website or its social media accounts for any outage news or updates. It's also a good idea to try refreshing your browser or trying a different browser to see if the problem persists.
Asked Jun 11, 2024 2:27 AM

how do I get in touch with a live person?

There's a link to the most up-to-date contact information right here on this page that you're viewing. This will guide you to the best ways to get in touch with a live person from Evite.
Asked Jun 7, 2024 7:25 PM

Invitations are not getting sent to guests., Still in sending status for a long time after the invitation was sent

We're sorry you're having this issue. As messages can sometimes be delayed slightly, we do recommend waiting a bit after sending the Evite before checking its status. However, if it's been a considerable amount of time and your invitations remain in the sending status, it might be due to temporary server issues with Evite. In such a case, the messages should eventually send when the issue has been resolved. If the problem persists, we recommend checking the invitee emails for mistakes, or resending the invitations. Meanwhile, also ensure your guests check their spam or junk mail folders as well, as sometimes Evite emails might land there inadvertently.
Asked Jun 4, 2024 4:57 AM

Help me with my Evite customer service issue

Customization

Can I customize my Evite invitation design?

Yes, you can customize your Evite invitation design. Evite offers a wide variety of themes and templates that you can choose from to...

Reminders

Can I send reminders to my guests?

Yes, you can send reminders to your guests through Evite. Evite provides a convenient and easy way to send event reminders to your...

Attachments

Can I add a link or attachment to my invitation?

Yes, Evite allows you to include a link or attachment in your invitation. Adding a link or attachment is a great way to provide additional...

Cancellation

Can I cancel or delete an invitation?

Yes, you can cancel or delete an invitation on Evite. If you need to cancel or delete an invitation, simply log into your Evite account...

Payment Options

What are the payment options for premium Evite designs?

Evite offers flexible payment options for premium designs to ensure a convenient and seamless experience. We accept major credit and...

Co-hosting

Can I create a co-host for my event on Evite?

Yes, you can create a co-host for your event on Evite. Adding a co-host is a great way to share responsibilities and make event planning...
We look to the Evite issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Evite issues reported to GetHuman
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