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Ethio Telecom Customer FAQ

Top Answers & How-to Guides

What is Ethio Telecom's Phone Number?

The question we are asked most often is about how to talk to Ethio Telecom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the customer support hotline number for technical issues?

The customer support hotline number for technical issues at Ethio Telecom is 994. It is dedicated to helping customers with any technical...
Ask any question you have about Ethio Telecom customer service, get an answer now.

Recent Ethio Telecom Customer Questions

When I try to buy an internet package it says this customer has a pending order

This message indicates that you have a previously initiated order that hasn't been completed or processed yet. To proceed, you'll need to wait for the pending order to finalize or try canceling the pending order before attempting to purchase a new internet package. If issues persist, consider checking the status of your order.
Asked Jun 30, 2024 12:02 AM

How can I recieve call history of my number before 3 years

Unfortunately, Ethio Telecom does not provide call history beyond the standard billing cycle. Beyond this period, customers cannot retrieve past call log details. This is a common practice among most telecom providers due to privacy and data storage concerns. If you require more detailed records beyond what is offered, consult with local law enforcement or a legal advisor to explore potential methods, only in necessary situations with appropriate permissions.
Asked Apr 5, 2024 10:33 PM

Help me with my Ethio Telecom customer service issue

Payment

How can I pay my bill online?

To pay your bill online with Ethio Telecom, you can utilize their official website or mobile app. Simply log in to your account, navigate...

Mobile Plans

What are the different mobile plans available?

Ethio Telecom offers a variety of mobile plans catered to different needs and budgets. The available options include prepaid and postpaid...

Internet Settings

What are the internet settings for my device?

To configure internet settings for your device, follow these steps. For smartphones, go to "Settings" and select "Network & Internet."...

Technical Support

What is the customer support hotline number for technical issues?

The customer support hotline number for technical issues at Ethio Telecom is 994. It is dedicated to helping customers with any technical...
We look to the Ethio Telecom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ethio Telecom issues reported to GetHuman
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