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Epson Customer FAQ

Top Answers & How-to Guides

What is Epson's Phone Number?

The question we are asked most often is about how to talk to Epson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Get Technical Support with Epson?

If you have any technical problems with Epson, you can request for support through the customer support team with the helpful tips....
Ask any question you have about Epson customer service, get an answer now.

Recent Epson Customer Questions

I have an Epson ET-3750, unused for 1 1/2 years and won't print now. do I need to flush it and if so how do I do the flush?

If your Epson ET-3750 hasn't been used for 1.5 years, it's possible that the ink has dried in the printhead, which could prevent printing. You may need to perform a printhead cleaning or flushing to restore functionality. The printer's maintenance menu typically has a printhead cleaning option you can run. If that doesn't work, a manual flushing process may be necessary, though this can be more complicated and might require special tools or ink. It's best to consult the printer's manual for specific flushing instructions or maintenance options.
Asked Sep 5, 2024 4:07 PM

How do I find the URI for my printer?

The URI (Uniform Resource Identifier) for your printer refers to the location of the printer on a network. To find the URI for your Epson printer, you should: 1. Install the Epson printer driver on your computer first. 2. Then, go to the 'Printers' section in your computer's Control Panel or System Preferences. 3. Right-click or control-click on your Epson printer. 4. Choose 'Properties' or 'Printer Properties'. 5. You will find the URI in the 'Location' or 'URI' section, often under the 'General' or 'Settings' tab. Please note that the exact steps may vary depending on the model of your printer and the operating system of your computer.
Asked Jun 2, 2024 5:54 PM

Can I use a 4850 software disk to set up a 3850 printer using a usb connection

No, you cannot use a 4850 software disk to set up a 3850 printer. It's important to use the correct software for each specific printer model. The software disk for a 4850 printer may not be compatible with a 3850 printer model. It can even result in limited functionality or issues with your printer. We recommend downloading and using the correct drivers and software from the Epson official website or use the disk provided with your Epson 3850 model for a successful setup.
Asked Apr 22, 2024 2:05 PM

How to set up the scanner on my EPSON ET-4760

To set up the scanner on your Epson ET-4760, follow these steps: 1. Open the scanner unit. 2. Place your original document on the scanner glass. 3. Push down the scanner unit until it clicks into place. 4. Open the Epson ScanSmart application on your computer or Epson iPrint app on your mobile device. 5. Choose either Document or Picture scanning mode based on your needs. 6. Ensure your ET-4760 printer is selected. 7. Configure the settings as preferred (like resolution, image type, etc.) 8. Click 'Scan' to start the process. After the scanning process ends, you can save, print, or share your scanned item accordingly.
Asked Apr 18, 2024 11:01 PM

PRINTER SAYS WIFI ERROR OCCURRED CONTACT EPSON SUPPORT 202620

It seems like your Epson printer is having a connectivity issue which is quite common and can usually be resolved by few troubleshooting steps. First, ensure your printer and router are within range of each other. Second, check if other devices can connect to your Wi-Fi. If they can't, try resetting your router. If other devices can connect, try rebooting your printer. You may also need to check your printer settings to make sure the Wi-Fi is enabled. If these don't work, you may need to reset your printer's network settings before trying again to connect to Wi-Fi. These steps should resolve most Wi-Fi connection problems with your Epson printer.
Asked Apr 8, 2024 3:37 PM

Help me with my Epson customer service issue

Customer Support

How Do I File a Complaint with Epson?

The only way to file a complaint with Epson is through contact with customer support agents. Here's some helpful tips to assist you...

How Do I Get Technical Support with Epson?

If you have any technical problems with Epson, you can request for support through the customer support team with the helpful tips....
We look to the Epson issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Epson issues reported to GetHuman
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