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Dress Barn Customer FAQ

Top Answers & How-to Guides

What is Dress Barn's Phone Number?

The question we are asked most often is about how to talk to Dress Barn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I apply for a Dress Barn credit card?

Yes, you can apply for a Dress Barn credit card. Applying for a Dress Barn credit card is quick and easy. Simply visit our website...
Ask any question you have about Dress Barn customer service, get an answer now.

Recent Dress Barn Customer Questions

I returned Mademoiselle Lace Cocktail Dress from order 1676667. I want to know how to go about using credit and how much.

Once your return has been processed and approved, you will receive credit in the form of a gift card, which will be emailed to you. The amount will be equivalent to the price of the returned item, less any applicable fees or deductions. You can redeem this gift card when purchasing from Dress Barn either online or in-store. During the checkout process, there will be an option to enter your gift card code. Enter the code and the amount will be deducted from your total. Please ensure you enter the code accurately.
Asked Mar 1, 2024 9:55 PM

Help me with my Dress Barn customer service issue

Order Tracking

How can I track my order?

To track your order from Dress Barn, simply log in to your account on our website and navigate to the order history section. From there,...

Return Policy

What is Dress Barn's return policy?

Dress Barn's return policy allows customers to return items within 60 days of purchase. To be eligible for a refund, the item must...

Can I return items bought online in-store?

Yes, Dress Barn offers the convenience of returning items bought online in-store. If you are not fully satisfied with your purchase,...

Return Processing

How long does it take to process a return?

The processing time for a return at Dress Barn typically takes approximately 10-14 business days. Once your return package is received...

Payment Methods

What payment methods does Dress Barn accept?

Dress Barn accepts various payment methods to provide convenience to its customers. You can pay for your purchases using major credit...

Shipping

Does Dress Barn offer free shipping?

Yes, Dress Barn offers free shipping on all orders of $75 or more. Customers can enjoy the convenience of having their purchases delivered...

Do you offer international shipping?

We apologize for any inconvenience, but Dress Barn currently does not offer international shipping. Our shipping services are limited...

Promo Codes

Can I use multiple promo codes on a single order?

No, only one promo code can be used per order at Dress Barn. Dress Barn's policy is to allow customers to use only one promo code per...

Product Differences

What is the difference between Dress Barn and Dress Barn Woman?

Dress Barn and Dress Barn Woman are both clothing stores offered by the same company, but they cater to different sizes. Dress Barn...

Credit Card

Can I apply for a Dress Barn credit card?

Yes, you can apply for a Dress Barn credit card. Applying for a Dress Barn credit card is quick and easy. Simply visit our website...
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