Discovery Benefits Customer FAQ

Top Answers & How-to Guides

What is Discovery Benefits's Phone Number?

The question we are asked most often is about how to talk to Discovery Benefits customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my flex spending account for over-the-counter medications?

Yes, you can use your flex spending account (FSA) for over-the-counter (OTC) medications. As of January 1, 2020, the CARES Act has...

What is the maximum contribution limit for a health savings account?

The maximum contribution limit for a Health Savings Account (HSA) is set by the IRS each year. For 2021, the maximum annual contribution...
Ask any question you have about Discovery Benefits customer service, get an answer now.

Overview

What is Discovery Benefits?

Discovery Benefits is a leading provider of employee benefits administration and consumer-directed health solutions. They partner with...

What kind of benefits are offered by Discovery Benefits?

Discovery Benefits offers a comprehensive range of benefits that aim to enhance the overall well-being and financial security of employer-sponsored...

Enrollment

Can I change my benefit elections after enrollment?

No, once you have completed your benefit enrollment, you cannot change your benefit elections. It is important to carefully review...

Claims

What is the deadline for submitting claims?

The deadline for submitting claims with Discovery Benefits depends on the type of plan you have. For health care and limited-purpose...

How long does it take to receive reimbursement for a claim?

At Discovery Benefits, the time it takes to receive reimbursement for a claim depends on several factors. Typically, reimbursement For claims submitted electronically, the reimbursement process is expedited, and funds can be received even faster. Once the claim is processed, reimbursement is typically sent via direct deposit or check, depending on the preferred method chosen. To check the status of a claim or any associated reimbursements, Discovery Benefits provides access to an online portal or customer service representatives who can assist with inquiries....

Flex Spending Account

Can I use my flex spending account for over-the-counter medications?

Yes, you can use your flex spending account (FSA) for over-the-counter (OTC) medications. As of January 1, 2020, the CARES Act has...

What happens to unused funds in my flex spending account at the end of the year?

Any unused funds in your flex spending account at the end of the year will depend on the plan you are enrolled in. Discovery Benefits...

Health Savings Account

What is the maximum contribution limit for a health savings account?

The maximum contribution limit for a Health Savings Account (HSA) is set by the IRS each year. For 2021, the maximum annual contribution...

Help me with my Discovery Benefits customer service issue

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Discovery Benefits issues reported to GetHuman
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