In a nutshell: Direct TV offers streaming through satellite or internet, potentially leading to buffering issues. Troubleshoot by restarting the device, checking WiFi connection, and updating the device's software. Unplugging and waiting can refresh
Direct TV allows you to stream your favorite shows via satellite or the internet (to unlock more features.) If your device keeps buffering, this could be an annoying problem on your end. So what do you do and how do you fix it? Read this article for a step-by-step guide on troubleshooting a common direct TV problem.
If your Direct TV is connected via satellite, consider restarting the device to see if it fixes the problem. You can do this by unplugging your device and waiting for at least 15 seconds for it to reboot. Another way to refresh your DirectTV is by pushing the red button on the device. Wait for the device to reboot and check if it fixes the problem. If your device is connected to the internet and it keeps buffering, follow the next step.
Use your laptop to check whether you are connected to the internet. If there's a connection, check your modem and consider restarting your device as well. Simply unplug the modem and wait for about 10 or 15 seconds before plugging it back in. If the internet is restored, you should be able to use your Direct TV again.
If you have WiFi with a really slow connection, consider using an ethernet cable to connect to the ethernet. An ethernet cable gives you a more stable internet connection because you're directly connected to the router.
Are you still having problems with your direct TV? Follow the next step.
If you're using another streaming device for your direct TV, consider updating its software. You can do this by going to the App Store and checking the app. If you see Update beside the app name, tap on it to update your device. If you still can't use your direct TV, the last resort is to factory reset your device. A factory reset or hard reset restores the device to its original setting. Doing this may help fix the problem. To do this, hold the device's power button and release it after 20 seconds.
If the problem persists, we recommend contacting Direct TV Support so they can provide you with further instructions to fix the buffering problem. You can contact them via their Support page or chat or get in touch with this Customer Support.
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