How and When Can I Upgrade My DirecTV Phone?

DirecTV offers a variety of services which at some point, require an upgrade to function efficiently. To get a DirecTV package update, you are required to have a verified account with DirecTV to be able to do it online. It can also get done via text. The different types of DirecTV equipment (HD receiver and DVR) also require an update, which can also get done through making an order online or a phone call to DirecTV Centre. An upgrade is usually provided every two years if you have a protection plan.

Jan 29, 2020

How and When Can I Upgrade My DirecTV?

DirecTV is a system that offers many services. Upgrading your DirecTV equipment is a simple task to do nowadays. It is mostly done online or by making various calls to DirecTV customer service.

How Can I Upgrade My DirecTV?

You can get a DirecTV package of your desired choice since it does not require any other equipment to be bought with it. The kit comes with all the equipment needed to connect your home's Tv and also the compatible devices to even four rooms. From there, you have the freedom to control your entertainment.

To upgrade your DirecTV package;

  1. Visit your myAT&T account overview from the internet or through the myAT&T app and select My DIRECTV
  2. In case you have many accounts, choose the one you would like to alter.
  3. Choose change or manage my plan.
  4. Change your plan to the desired upgrade available, or you can add the channels in your current plan by selecting Add/to remove channels.
  5. Go to Activate Now option the next to the package, channel line up, or premium channel you wish to add.

You can also add premium channel packages via text message.

Use the phone number written on your DirecTV account and send a message to DirecTV center. They will provide the code required to complete the process of changing the package.

There is also DirecTV equipment, which is used and needs some upgrading. They include the DirecTV HD receiver and DirecTV DVR.

You can also upgrade your DirecTV HD receivers. Upgraded HD receiver from a standard or high definition receiver provides more features like additional storage space.

To upgrade your HD receiver;

  1. Visit the DIRECTV website.
  2. Log in to your account by clicking "my account" tab
  3. Select the "my equipment" segment then click on the links highlighted to view various HD receivers available.
  4. Add the receiver you want to upgrade to the cart and then provide the requested information to set up an appropriate time that an installer will visit your home to change it.

A more natural way to request for an HD upgrade is by calling the DirecTV Centre and order a new HD receiver.

To upgrade your DirecTV HDR to genie, you need to first transfer the recorded shows for back up since they can get lost during the process of upgrading.

When Can I Upgrade My DirecTV

If you receive a message from DirecTV stating that you will not be able to view the local channels with the current equipment you use, there is a need to upgrade your DirecTV equipment. That is a wakeup call that some action should be taken as soon as possible.

An upgrade to DirecTV is done after two years. This offer is only applicable to you if you have a protection plan with DirecTV, and you also pay for it. The protection plan will always qualify you to be given the newest upgrade available.

You can upgrade your DirecTV equipment and packages if you want to get quality entertainment features. Every upgrade comes with new exciting, and more appealing features that offer excellent picture quality.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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