This article outlines the reasons why a modem should be replaced and the timeline a consumer should look at when upgrading to a new modem. The article lists how to replace rented and user owned equipment, and the estimated time frame of receiving new equipment if the consumer is having it mailed to their home. The article also touches on how to check compatibility for modems that are purchased by the consumer in lieu of renting from Comcast.
When dealing with your internet service, it is always a good idea to upgrade your modem regularly to avoid lags and down time when surfing the web or streaming. Also, modems can wear out or break, requiring you to replace the old one. If you are a Comcast customer needing an upgrade, you may be asking, "How do I order a new modem from Comcast?" You can contact Comcast customer service here and keep reading for the step to order a new modem for your internet service.
If you are renting your modem from Comcast and want to upgrade to a newer one or replace a broken one, follow these steps below:
If you have your own modem and want to upgrade it to a newer model, you simply need to go to your electronics store of choice and purchase your new equipment. Make sure the modem you purchase is compatible with Comcast's system to avoid any issues with receiving signal. To check compatibility, you can log into the company website, or call customer service here.
There are several benefits to upgrading your modem. Some of those benefits include:
Most modems are good for two to five years. If you notice that your internet is going down more often, or the signal strength is weakening, it may be time to upgrade your modem to a newer model. By contacting Comcast customer service here, you can get a new modem mailed to your home or professionally installed giving you the speed and reliability you are paying for.
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