If you've completely satisfied the obligations you have with a payee you've set up on Capital One, you can quickly and easily delete the person or company from your payee list online or through the mobile app. By logging into your account, you can simply click "delete" beside the payee name, confirm you want to remove that entity and save to remove it from your account.
Capital One allows checking account holders to establish payees for bill payments, but how do you delete a bill pay payee with your Capital One account once the obligation is satisfied? You can find out more about Capital One's checking account services by calling customer support, and you can find out how to delete a payee from your account below.
There are two ways to delete a payee from your Capital One bill pay list: online and through the mobile app.
When you need to delete a payee from your Capital One account, you can do it by following these steps:
It's also possible to remove a payee using the mobile app. Just follow the steps below:
Once a financial obligation has been met and you will no longer need to send payments, deleting them from your Capital One account allows you to keep better track of open accounts and obligations. It also prevents inadvertently sending payments to an account that has already been closed or paid in full. If you need more assistance with or information about bill pay, call Capital One customer support.
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