How Do I Find My CBE Group Account Number?

Individuals who may have a debt in collection with CBE Group are provided information on how to locate the account number. The reader is given four options for locating the number including calling the original creditor, contacting CBE Group customer service, how to find the number on the original correspondence, and alternative ways to log in and find the account number.

CBE Group has provided debt collection services to companies globally since 1933. If you are currently working with CBE Group, you will need to know your account number in order to conduct business (whether that be making payments, negotiating a bill settlement or disputing a bill). How do you find your CBE Group account number? You can get the number by calling customer service here. Also, below is information on how to find your account number.

Correspondence from CBE Group

You may have received a letter in snail mail from CBE Group advising you that they are a collection agency attempting to settle a debt. In the upper right hand corner of your letter, you will see your CBE Group account number. You will use this number when you call customer support or submit a payment to the agency. The letter will also include information on the original creditor, the total amount to be collected and if there are any additional fees (such as interest charges or penalties).

Contacting CBE Group By Phone

If for some reason the account number isn't clearly legible on your correspondence, you can call customer service here and request the account number. In order to get the account number by this method, you will have to provide the representative with your social security number in order to locate your account.

Logging In Online

If you want to go online to check your account, you can log in using the last four digits of your social security number or your full social security number. Once you have gained access to your account, you can find the account number in your specific account. You will also need to provide at least one additional means of identifying you and your account such as phone number or zip code in order to access the account online.

Talk to the Original Creditor

If you cannot find your account number from CBE Group on your correspondence or by logging in, you can get the number by speaking to the creditor directly. The creditor will be able to provide you with the CBE Group account number in order to resolve the debt.

Once you have retrieved the account number, you can write it down add it to a program you have on your computer or phone that stores account numbers. This way, you can have it handy if you need and cannot readily get to your hard copy of the correspondence from CBE Group. If you need more information or need to speak to a CBE Group customer representative, you can do that here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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