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British Knights Customer FAQ

Top Answers & How-to Guides

What is British Knights's Phone Number?

The question we are asked most often is about how to talk to British Knights customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What materials are your products made from?

British Knights products are known for their quality and durability, crafted from a variety of materials to meet the demands of comfort, In terms of soles, British Knights tends to utilize rubber or EVA (ethylene-vinyl acetate) materials. Rubber is favored for its excellent grip and durability, while EVA provides cushioning and support, contributing to the overall comfort of the shoe. Additionally, the linings and insoles may incorporate textiles or other materials for an enhanced feel, moisture control, and further comfort. Overall, British Knights pays close attention to the choice of materials, ensuring that their products not only look stylish but also withstand the rigors of daily activities. For more specific information regarding particular models or materials, it may be beneficial to refer to the product details on their official website, as that is a reliable resource for the most current information....
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Shipping and Returns

What is the return policy?

British Knights typically has a customer-friendly return policy that allows customers to return or exchange items within a certain British Knights often allows returns or exchanges to be made within a specific period, commonly thirty days from the date of purchase. For items purchased during a promotional period or holiday sales, different return guidelines may be in place. Customers are encouraged to carefully read the return policy provided at the time of purchase or available on their website, as it may offer additional insights into special conditions or exceptions that apply. For precise information on the current return policy and guidelines, visiting the official British Knights website is advisable. There you will find detailed information regarding returns, exchanges, and any special cases....

Do you ship internationally?

British Knights does offer international shipping options, allowing customers outside of their home country to order products. However,...

How long does shipping take?

Shipping times for British Knights products can vary based on several factors including the destination, the shipping method selected, Additionally, British Knights often provides options for expedited shipping for customers who require their products more quickly, which can significantly reduce delivery times. To obtain the most precise information regarding shipping times, as well as potential tracking details once your order has been dispatched, customers are encouraged to visit the official British Knights website. There, one can also find specifics about shipping policies related to different countries or regions. Ultimately, checking the website will ensure that customers receive the latest updates and information pertaining to their orders....

Can I track my order?

Customers can typically track their orders by visiting the official British Knights website. Once there, it is advisable to look for...

Payment and Discounts

What payment methods do you accept?

British Knights typically offers a variety of payment methods to accommodate the preferences of their customers. Generally, this includes...

Do you offer discounts for bulk orders?

British Knights has a variety of pricing structures typically designed to accommodate different purchasing needs, including possible...

Product Information

Are the sizes true to fit?

British Knights is generally known for providing footwear that adheres to standard sizing. However, it is important to remember that To ensure the best fit, it is advisable for customers to refer to the size chart typically found on the British Knights website. This size chart can provide guidance based on foot measurements and can help customers select the most suitable size for their needs. Furthermore, reading customer reviews can be beneficial, as they often include insights regarding how a specific style fits. Those who frequently wear British Knights may have more familiarity with their typical sizing patterns and can guide newcomers. If there are any specific concerns regarding sizing for a particular style, visitors may find additional details on the British Knights website, where they can also locate relevant contact information for further inquiries. Ultimately, understanding personal fit preferences will enhance the overall experience with British Knights footwear....

What is your warranty policy?

British Knights typically offers a warranty policy that is designed to provide customers with assurance regarding the quality of their To understand the specifics of the warranty policy, including the duration of coverage and the process for making a warranty claim, it is advisable to refer to the official British Knights website. The website often contains detailed information regarding their warranty terms, including any limitations or exclusions that may apply. Customers are encouraged to keep their purchase receipts, as proof of purchase is often required when submitting a warranty claim. If you need more information or have specific questions about your warranty, checking the current web page for relevant details or guidance is a good approach....

Are your products cruelty-free?

British Knights is dedicated to producing footwear and apparel with consideration for ethical practices, and they aim to ensure that...

What are the care instructions for your products?

British Knights products, like many footwear brands, require specific care to maintain their appearance and durability. While British First and foremost, it is advisable to clean British Knights shoes regularly to remove dirt and grime. For most styles, a simple wipe down with a damp cloth can be effective. If the shoes are particularly dirty, using a mild soap solution can help. It is important to avoid any harsh chemicals or abrasive materials that could damage the upper materials. Once cleaned, it is essential to allow the shoes to dry naturally. Placing them in direct sunlight or near a heat source should be avoided, as this may warp or cause discoloration. After drying, applying a suitable protective spray can further enhance the lifespan of the shoes by making them more resistant to water and stains. For proper storage, it is beneficial to keep the shoes in a cool, dry area away from direct sunlight to prevent fading and deterioration. Using a shoe tree can help maintain their shape when they are not being worn. Lastly, it can be helpful to refer to specific care instructions related to particular materials, such as leather or suede, as these may require different cleaning and protection methods. For the most accurate and detailed care instructions, checking the current web page is recommended, as it may have additional guidance tailored for specific products....

Are there any collaborations or special collections available?

British Knights is known for incorporating creativity and style into their footwear, and they often engage in collaborations or special Such collaborations might include limited edition sneakers or styles that feature distinctive patterns, colors, and materials, aimed at capturing the attention of fashion enthusiasts. Furthermore, these collections often highlight the spirit of urban culture and movement, which has been at the heart of British Knights since its inception. To discover the latest collaborations or special collections, interested individuals should check the company's current web page, as it may provide the most up-to-date information regarding new releases, exclusive designs, and upcoming collaborations. This is an excellent way to stay informed about any offerings that embody the unique style and heritage of British Knights....

Do you have plans to release new products in the near future?

British Knights has historically expanded its footwear collection with fresh designs and innovative styles, catering to various tastes...

What materials are your products made from?

British Knights products are known for their quality and durability, crafted from a variety of materials to meet the demands of comfort, In terms of soles, British Knights tends to utilize rubber or EVA (ethylene-vinyl acetate) materials. Rubber is favored for its excellent grip and durability, while EVA provides cushioning and support, contributing to the overall comfort of the shoe. Additionally, the linings and insoles may incorporate textiles or other materials for an enhanced feel, moisture control, and further comfort. Overall, British Knights pays close attention to the choice of materials, ensuring that their products not only look stylish but also withstand the rigors of daily activities. For more specific information regarding particular models or materials, it may be beneficial to refer to the product details on their official website, as that is a reliable resource for the most current information....

Store Locations

Do you have a physical retail store?

British Knights does not operate its own physical retail stores, but you can find their products available in various retail locations...

How can I find the right size for my shoes?

Finding the right shoe size is crucial for comfort and proper fit, and British Knights provides a helpful approach to determining the Once you have completed the outline, measure the length from the heel to the longest toe and the widest part of your foot. Use a ruler or measuring tape for accuracy. It is essential to do this for both feet, as one foot may be slightly larger than the other. When you have your measurements, compare them against the sizing chart typically found on the British Knights website. This chart will often provide size conversions for different regions, making it easier to find the correct fit. It is also beneficial to consider the type of shoes you are purchasing. For example, athletic shoes may have a different fit compared to casual or dress shoes. Lastly, whenever possible, try the shoes on in-store or order from a retailer that offers easy returns, so you can be certain that you have found the right size. For further guidance, checking the sizing information available on the British Knights website could provide additional insights into fit and sizing options....

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