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Blue Cross/Blue Shield (IL) Customer FAQ

Top Answers & How-to Guides

What is Blue Cross/Blue Shield (IL)'s Phone Number?

The question we are asked most often is about how to talk to Blue Cross/Blue Shield (IL) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I access my account information online?

To access your account information online, simply log on to our website and create a secure online account. Once logged in, you can...

What is the coverage for mental health services with Blue Cross/Blue Shield?

Blue Cross/Blue Shield provides comprehensive coverage for mental health services. We understand the importance of mental well-being...
Ask any question you have about Blue Cross/Blue Shield (IL) customer service, get an answer now.
Contact Blue Cross/Blue Shield (IL) customer service

Account Access

How can I access my account information online?

To access your account information online, simply log on to our website and create a secure online account. Once logged in, you can...
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Company Comparison

What is the difference between Blue Cross and Blue Shield?

Blue Cross and Blue Shield are both independent, community-based health insurance companies. The basic difference lies in their focus...
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Insurance Plans

What health insurance plans does Blue Cross/Blue Shield offer?

Blue Cross/Blue Shield (IL) offers a wide range of health insurance plans to cater to the diverse needs of individuals and families....
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Out-of-State Coverage

Can I use my Blue Cross/Blue Shield insurance out-of-state?

Yes, you can use your Blue Cross/Blue Shield insurance out-of-state. Blue Cross/Blue Shield (IL) is part of the Blue Card program,...
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Prescription Costs

What is the cost of my prescription drugs with Blue Cross/Blue Shield?

The cost of prescription drugs under Blue Cross/Blue Shield (IL) varies depending on several factors, including your specific plan...
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Family Additions

Can I add a family member to my Blue Cross/Blue Shield plan?

Yes, you can add a family member to your Blue Cross/Blue Shield plan. Blue Cross/Blue Shield allows you to include your spouse, children,...
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Mental Health Coverage

What is the coverage for mental health services with Blue Cross/Blue Shield?

Blue Cross/Blue Shield provides comprehensive coverage for mental health services. We understand the importance of mental well-being...
Read more

Help me with my Blue Cross/Blue Shield (IL) customer service issue

Ask any question you have about Blue Cross/Blue Shield (IL) customer service. We will do our best to get you answers right away.
We look to the Blue Cross/Blue Shield (IL) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Blue Cross/Blue Shield (IL) issues reported to GetHuman
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