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Bethesda Customer FAQ

Top Answers & How-to Guides

How do I Contact Bethesda Customer Service?

The question we are asked most often is about how to talk to Bethesda customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Bethesda Password?

This guide outlines how Bethesda customers can recover their online account passwords and regain access to their accounts. If you are...

Can I transfer my game progress to a new device?

Yes, you can transfer your game progress to a new device. Bethesda provides various methods to ensure your game data is seamlessly...
Ask any question you have about Bethesda customer service, get an answer now.

Recent Bethesda Customer Questions

Account name doesn't match in-game name

In many Bethesda games, your in-game character name is separate from your Bethesda account name. Your account name is what you use to log into Bethesda's platform and it's consistent across all of their games and platforms. Your in-game character's name, however, is specific to each game and can be different in each one. It is also not visible to other players in multiplayer settings, as all other players will see your account name. So, it is completely normal if these two names do not match.
Asked Apr 18, 2024 11:00 PM

Help me with my Bethesda customer service issue

Account Management

How Do I Recover My Bethesda Password?

This guide outlines how Bethesda customers can recover their online account passwords and regain access to their accounts. If you are...

Can I transfer my game progress to a new device?

Yes, you can transfer your game progress to a new device. Bethesda provides various methods to ensure your game data is seamlessly...

Platform Compatibility

Can I play Bethesda games on consoles?

Yes, you can play Bethesda games on consoles. Bethesda is known for developing games for various platforms, including Xbox, PlayStation,...

Are Bethesda games available for Mac?

Yes, Bethesda games are available for Mac. Bethesda, the renowned video game developer, understands the need for cross-platform availability...

Can I play Bethesda games offline?

Yes, you can play Bethesda games offline. Many of Bethesda's games are designed to be played both online and offline, giving players...

System Requirements

What are the system requirements for Bethesda games?

The system requirements for Bethesda games vary depending on the specific title. To ensure optimal performance and gameplay experience,...

Language Options

Are Bethesda games available in multiple languages?

Yes, Bethesda games are available in multiple languages to cater to a diverse global audience. Bethesda understands the importance...

Payment Methods

What are the payment methods accepted by Bethesda?

Bethesda accepts a variety of payment methods to provide convenience to their customers. Currently, the accepted methods of payment...
We look to the Bethesda issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bethesda issues reported to GetHuman
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