Individuals thinking of applying for a Barclays credit card are provided with information on its overall ranking in the JD Power customer satisfaction survey. They are provided with a list of what customers like about the Barclays credit card (such as no annual fee options and competitive rates). Readers are also provided with a list of what customers did not like about Barclays credit cards (primarily poor customer service). The bottom line reviews for the Barclays card are mixed with some loving the card features and others disliking what Barclays has to offer.
Barclays credit card holders or those who are considering a Barclays credit card may be wondering how other customers feel about it. What are some of the reviews for Barclays credit card? You can get more information by contacting customer support here, and you can continue reading to see what customers like and dislike.
Overall Barclays credit card rates 796 out of 1000 possible points in the JD Powers customer service satisfaction survey. This rating gives it just enough points to be in the top 10 major credit card companies, but it does rate lower than many major competitors.
When asked what customers like about Barclays credit cards, some of their answers include:
Some of the negative comments or complaints Barclays credit card customers have made deal with the following issues:
Reviews for Barclays credit card are mixed with some customers loving what Barclays has to offer and others looking elsewhere for their credit card needs. Barclays biggest complaints dealt with poor customer service. Its biggest pros were ease of using the card where Visa or MasterCard are accepted and Barclays easy to use the app. Overall, customer likes and dislikes were similar to reviews for other major credit cards on the market. For more information, contact Barclays credit card customer service here.
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