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Bank of Ireland Customer FAQ

Top Answers & How-to Guides

How do I Contact Bank of Ireland Customer Service?

The question we are asked most often is about how to talk to Bank of Ireland customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What services does Bank of Ireland offer?

Bank of Ireland offers a comprehensive range of services to meet the financial needs of individuals, businesses, and communities. For...

What documents do I need to provide to open an account?

To open an account with Bank of Ireland, you will need to provide certain documents. Firstly, make sure to have your valid photo identification,...
Ask any question you have about Bank of Ireland customer service, get an answer now.

Recent Bank of Ireland Customer Questions

My pin doesn't work with new card

If your new card isn't working with your current PIN, it may be due to some technical issue. New cards usually work with old PINs if the card number hasn't changed. Firstly, ensure that you activated your new card properly. If you are still facing problems, we suggest that you go to a Bank of Ireland ATM to change or reset your PIN. If the problem still persists, it might be a more complex issue, in which case you should visit your local branch or call customer service directly for further help.
Asked Apr 22, 2024 4:32 PM

how do i retrieve payment notifications from bankofireland 365

You can retrieve payment notifications through the Bank of Ireland's 365 online banking service. When you log in to your account, you will be able to view and manage your notifications by heading to the 'services' section. Under the 'mail box' area, you will find your payment notifications that have been sent to you by the bank. These notifications provide detailed information about the payments made into and out of your account. Please ensure you check these notifications regularly for updated and important information about your account.
Asked Mar 1, 2024 4:24 PM

MY VISA CARDS WILL NOT WORK ON LINE

If your Visa card is not working online, there could be several reasons for this issue. You might have entered card details incorrectly, reached your credit limit, or the card may have expired. Sometimes, the bank might block certain transactions for security purposes. Another reason could be that your internet connection was interrupted during the transaction. If you are certain all these details are correct and your internet connection is stable, we recommend contacting your bank for further assistance. They will be able to investigate and hopefully resolve the issue for you.
Asked Feb 29, 2024 8:16 AM

Help me with my Bank of Ireland customer service issue

Card Services

How can I apply for a credit card?

To apply for a credit card with Bank of Ireland, you can visit their website to fill out an online application or you can visit a branch...

How do I report a lost or stolen debit card?

If your Bank of Ireland debit card is lost or stolen, it is important to report it immediately to prevent unauthorized use. You can...

Account Services

What services does Bank of Ireland offer?

Bank of Ireland offers a comprehensive range of services to meet the financial needs of individuals, businesses, and communities. For...

What documents do I need to provide to open an account?

To open an account with Bank of Ireland, you will need to provide certain documents. Firstly, make sure to have your valid photo identification,...

Is there a minimum balance requirement for a bank account?

Yes, Bank of Ireland does impose a minimum balance requirement for its bank accounts. The exact minimum balance will depend on the...

Financial Products

What are the current interest rates for savings accounts?

The current interest rates for savings accounts at Bank of Ireland vary depending on the type of account and balance. Generally, the...

Can I apply for a mortgage with Bank of Ireland?

Yes, you can apply for a mortgage with Bank of Ireland. As one of the leading banks in Ireland, we offer various mortgage options to...

Online Banking

Are there any fees for using Bank of Ireland's online banking?

No, there are no fees for using Bank of Ireland's online banking. This service is absolutely free for all Bank of Ireland customers....

Can I access my account statements online?

Yes, Bank of Ireland provides online access to account statements for its customers. With our user-friendly internet banking platform,...
We look to the Bank of Ireland issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bank of Ireland issues reported to GetHuman
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