BLU Customer FAQ

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There could be several reasons for not connecting to your Wi-Fi network. Common issues include incorrect Wi-Fi password entry, distance from the router, interference from other devices, or the Wi-Fi network being hidden. Additionally, ensure that airplane mode is turned off and that the Wi-Fi is enabled on your device. Restarting your device or the router can also help resolve connectivity problems.

To perform a factory reset on a BLU phone without knowing the password or code, you can use the hardware buttons. Power off the phone, then press and hold the Volume Up and Power buttons simultaneously until the recovery menu appears. Use the volume buttons to navigate to "Wipe data/factory reset" and select it with the Power button. Confirm the reset and wait for the process to complete. Note that this will erase all data on the device.

To restore a password or code on a BLU cellphone without a Google account, you may need to perform a factory reset. This process generally involves turning off the phone, then holding specific buttons (often Volume Up + Power) to enter recovery mode. From there, you can navigate to the factory reset option. Be aware that performing a factory reset will erase all data on the device, including apps, photos, and personal files.

If you've forgotten your PIN to unlock your BLU M8L tablet, you may need to perform a factory reset to regain access to your device. Keep in mind that a factory reset will erase all data on the tablet, including apps, settings, and personal files. To do this, turn off the tablet, then press and hold the power button and the volume up button until the Android recovery screen appears. Use the volume buttons to navigate to "Wipe data/factory reset" and confirm your selection. After the reset is complete, you can set up your tablet as new.