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Axis Bank Ltd. Customer FAQ

Top Answers & How-to Guides

What is Axis Bank Ltd.'s Phone Number?

The question we are asked most often is about how to talk to Axis Bank Ltd. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Mobile Number on My Axis Bank Account?

Learn how you can quickly change the mobile number on your Axis Bank account.

What are the different types of savings accounts available at Axis Bank?

Axis Bank offers a range of savings accounts tailored to suit the varying needs and preferences of its customers. The different types...
Ask any question you have about Axis Bank Ltd. customer service, get an answer now.

Recent Axis Bank Ltd. Customer Questions

i got usd 223 but not getting credited in account

We're sorry to hear about the delays in your USD 223 getting credited in your account. It's important to note that international transactions often take 2-5 business days to process due to the involvement of intermediary banks and the recipient's bank. Hold-ups may occur due to differences in time zones, and bank working hours. However, if a prolonged time has passed beyond this, it could be due to a multitude of reasons such as incorrect bank details or delays at the sender bank's end. Axis Bank would need to investigate this issue, you should reach out to them for immediate assistance.
Asked Mar 5, 2024 10:07 AM

I got a suspicious message regarding credit card

We take your security seriously. If you have received a suspicious message regarding your Axis Bank credit card, do not respond to it, click any links or share any personal or banking details. Remember, Axis Bank never asks for such information through phone calls or texts. Immediately report this incident to the bank. You can do so by calling the customer service helpline. Always access your bank services directly through the Axis Bank website or the official Axis Bank app. Stay wary of potential scams. Your online safety is our utmost priority.
Asked Feb 28, 2024 1:55 PM

Help me with my Axis Bank Ltd. customer service issue

Credit Cards

How Do I Get a Credit Card with Axis Bank?

If you are living in India and need a credit card, you can apply for one of the many credit cards available through Axis Bank. Whether...

Can I apply for a credit card online?

Yes, you can apply for a credit card online with Axis Bank. The process is simple and convenient. To apply, visit the official website...

Account Management

How Do I Change My Mobile Number on My Axis Bank Account?

Learn how you can quickly change the mobile number on your Axis Bank account.

Savings Accounts

What are the different types of savings accounts available at Axis Bank?

Axis Bank offers a range of savings accounts tailored to suit the varying needs and preferences of its customers. The different types...

What are the documents required to open a savings account with Axis Bank?

To open a savings account with Axis Bank, you will need the following documents: 1. Proof of Identity: Any government-issued document with a photograph, such as a valid passport, Aadhaar card, voter ID card, or driving license. 2. Proof of Address: Documents that establish your residential address like utility bills (electricity, water, etc.), ration card, Aadhaar card, or rent agreement, among others. 3. Passport-size photographs: Two recent passport-size photographs are generally required for account opening purposes. 4. PAN card: A Permanent Account Number (PAN) card is mandatory for all account holders. If you don't have one, you may apply for it during the account opening process. Please note that these are the general requirements, and in specific cases, Axis Bank may request additional documents or proof as per their internal policies or regulatory guidelines....

How long does it take to open a savings account with Axis Bank?

The process of opening a savings account with Axis Bank is quick and efficient. Generally, it takes only a few minutes to complete...

Fixed Deposits

What is the interest rate for fixed deposits at Axis Bank?

The interest rates for fixed deposits at Axis Bank depend on various factors such as the deposit amount, tenure, and type of account....

Home Loans

What are the eligibility criteria for a home loan at Axis Bank?

To be eligible for a home loan at Axis Bank Ltd., certain criteria need to be met. First, the applicant must be an Indian citizen or...
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Axis Bank Ltd. issues reported to GetHuman
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