Argos Customer FAQ

If you no longer need an item you paid for on home delivery, you can return it to Argos. Ensure the item is unused and in its original packaging. You can return it within 30 days of receipt for a refund or exchange.

Yes, Argos offers an appliance removal service when you purchase a new appliance from them. They will take away your old appliance for recycling. Charges for this service may apply, so it's best to check the current rates when you make your new appliance purchase. Please note that the appliance needs to be disconnected and ready for removal when the delivery team arrives. They are unable to disconnect appliances for you.

We're sorry for any inconvenience you might be experiencing. It seems like there could be a technical issue. Please try refreshing the page or clear your browser cache and cookies before logging back into your Argos account. If the issue persists, it might be beneficial to try ordering from a different browser or device. If none of these solutions work, it's likely an internal issue with Argos' website which should be resolved shortly. Please try again later.

Yes, you can definitely go to any Argos store and order a product directly. You will need to locate your item in the catalogue or on the digital kiosk, write down the catalogue number, and then bring it to the cashier's desk. There, you can pay for your item using cash, debit card, or credit card. You will be given a receipt with a collection number. When your number is displayed, you can collect your item from the collection point.

We're sorry to hear you're having trouble cancelling an order. With Argos, once an order has been placed it moves quickly into processing which means it may not be possible to cancel prior to delivery. However, once you've received your order, you can still return the item within 30 days of receipt, provided it's in original condition. Please ensure to have your receipt or order confirmation handy. Take your item to an Argos store, or if it was delivered, you can request a collection by getting in touch with the Argos Customer Service team. Once your item is returned, you will be issued a full refund.