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Anthem Blue Cross & Blue Shield Customer FAQ

Top Answers & How-to Guides

What is Anthem Blue Cross & Blue Shield's Phone Number?

The question we are asked most often is about how to talk to Anthem Blue Cross & Blue Shield customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use telemedicine services with my Anthem Blue Cross & Blue Shield insurance?

Yes, telemedicine services are available for use with Anthem Blue Cross & Blue Shield insurance. Through our telemedicine program,...
Ask any question you have about Anthem Blue Cross & Blue Shield customer service, get an answer now.
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How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield?

Autopay offers customers many conveniences that they would not otherwise have if they paid their premiums manually. Without this service,...
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Insurance Plans

What are the different types of health insurance plans offered by Anthem Blue Cross & Blue Shield?

Anthem Blue Cross & Blue Shield offers a range of health insurance plans to cater to diverse needs and budgets. Some of the different...
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Dependents

Can I add or remove dependents from my Anthem Blue Cross & Blue Shield health insurance plan?

Yes, you can add or remove dependents from your Anthem Blue Cross & Blue Shield health insurance plan. If you need to add a dependent,...
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Prescription Coverage

What is the coverage for prescription drugs under my Anthem Blue Cross & Blue Shield health insurance plan?

Anthem Blue Cross & Blue Shield health insurance plans provide coverage for prescription drugs, ensuring access to necessary medications....
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International Coverage

Can I use my Anthem Blue Cross & Blue Shield insurance outside of the United States?

Yes, you can use your Anthem Blue Cross & Blue Shield insurance outside of the United States. Anthem provides coverage for medical...
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Insurance Terminology

What is the difference between a deductible, copayment, and coinsurance?

A deductible, copayment, and coinsurance are all terms related to healthcare expenses. A deductible is the initial amount a policyholder...
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Preventive Care

Is preventive care covered under my Anthem Blue Cross & Blue Shield health insurance plan?

Yes, preventive care is covered under your Anthem Blue Cross & Blue Shield health insurance plan. We recognize the importance of preventive...
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Telemedicine Services

Can I use telemedicine services with my Anthem Blue Cross & Blue Shield insurance?

Yes, telemedicine services are available for use with Anthem Blue Cross & Blue Shield insurance. Through our telemedicine program,...
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Help me with my Anthem Blue Cross & Blue Shield customer service issue

Ask any question you have about Anthem Blue Cross & Blue Shield customer service. We will do our best to get you answers right away.
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