Anthem Blue Cross & Blue Shield Customer FAQ

Top Answers & How-to Guides

What is Anthem Blue Cross & Blue Shield's Phone Number?

The question we are asked most often is about how to talk to Anthem Blue Cross & Blue Shield customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use telemedicine services with my Anthem Blue Cross & Blue Shield insurance?

Yes, telemedicine services are available for use with Anthem Blue Cross & Blue Shield insurance. Through our telemedicine program,...
Ask any question you have about Anthem Blue Cross & Blue Shield customer service, get an answer now.

Sign Up

How Do I Sign Up for Autopay with Anthem Blue Cross & Blue Shield?

Autopay offers customers many conveniences that they would not otherwise have if they paid their premiums manually. Without this service,...

Insurance Plans

What are the different types of health insurance plans offered by Anthem Blue Cross & Blue Shield?

Anthem Blue Cross & Blue Shield offers a range of health insurance plans to cater to diverse needs and budgets. Some of the different...

Dependents

Can I add or remove dependents from my Anthem Blue Cross & Blue Shield health insurance plan?

Yes, you can add or remove dependents from your Anthem Blue Cross & Blue Shield health insurance plan. If you need to add a dependent,...

Prescription Coverage

What is the coverage for prescription drugs under my Anthem Blue Cross & Blue Shield health insurance plan?

Anthem Blue Cross & Blue Shield health insurance plans provide coverage for prescription drugs, ensuring access to necessary medications....

International Coverage

Can I use my Anthem Blue Cross & Blue Shield insurance outside of the United States?

Yes, you can use your Anthem Blue Cross & Blue Shield insurance outside of the United States. Anthem provides coverage for medical...

Insurance Terminology

What is the difference between a deductible, copayment, and coinsurance?

A deductible, copayment, and coinsurance are all terms related to healthcare expenses. A deductible is the initial amount a policyholder...

Preventive Care

Is preventive care covered under my Anthem Blue Cross & Blue Shield health insurance plan?

Yes, preventive care is covered under your Anthem Blue Cross & Blue Shield health insurance plan. We recognize the importance of preventive...

Telemedicine Services

Can I use telemedicine services with my Anthem Blue Cross & Blue Shield insurance?

Yes, telemedicine services are available for use with Anthem Blue Cross & Blue Shield insurance. Through our telemedicine program,...

Help me with my Anthem Blue Cross & Blue Shield customer service issue

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