If you are having difficulty getting into your Ancestry.com account, you have options to recover your account. If you know your password, but not username, you can simply log in using your email address. When you have forgotten your password, you can reset it online or by calling Ancestry.com customer support. In a few steps, you can be back on your journey through your personal history.
Many people have turned to Ancestry.com to learn more about their family history and where their family originated. As an Ancestry.com user, accessing your account is essential to filling in branches on your family tree. How do you recover your Ancestry.com account if you have been locked out or forgot your login credentials? You can get information and assistance from Ancestry.com user support here, and below are ways you can recover your account.
Whether you have forgotten your username and password or you canceled your membership, you can recover your Ancestry.com account online following the steps outlined below. Take note, if you delete your account in addition to canceling your membership, deletion is permanent and cannot be reversed. You would have to start all over with a new account.
If you have forgotten your username or password to your Ancestry.com account, you can take some steps to retrieve the information needed.
To retrieve your username name, follow these steps:
If you have forgotten your password, you can reset it this way:
If you cannot remember the email address associated with your account, or you no longer have access to that email address for whatever reason, you can call Ancestry.com here for assistance in recovering your account.
Having access to your Ancestry.com account means you can continue your walk through your family history and learn more about your roots. When you cannot access your account, you have online options to recovering your username and password. You can also contact Ancestry.com customer support here for assistance and information.
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