If you are returning to Ancestry.com after a time away, or you canceled your membership and wish to renew it, you can quickly and easily reactivate your account online. Simply log into your account, navigate to account settings and choose a membership plan that fits your needs. If you have forgotten your password, you can have a reset code emailed to you so you can update your password and reactivate your account.
You may have started researching your family tree through Ancestry.com and then got sidetracked by other things or decided to not renew your membership. Now, you are ready to jump back in and do more research on the people in your family history that helped create the person you are today. How do you reactivate your Ancestry.com account? You can get information and assistance from Ancestry.com customer support here, and you can follow the steps below to reactivate your account.
If you are renewing or restarting your Ancestry.com membership, follow these steps:
If you have forgotten your password and need to recover it to reactivate your Ancestry.com account, do the following:
When reactivating your account, you have the option to set up automatic monthly, semi-annual or annual renewal. Your account will automatically renew on the schedule you determine unless you cancel automatic renewal.
You also have three types of membership to choose from:
Reactivating your Ancestry.com account is quick and easy following a few simple steps online. For more information or assistance, contact Ancestry.com member support here.
GetHuman has been working for over 10 years on sourcing information about big organizations like Ancestry.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reactivate My Ancestry.com Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.