Air Canada is among the largest domestic and international airlines serving more than 210 airports in six continents. Being a large company, it has thousands of customers who may develop service issues when booking their flights. While the customer care team can help you resolve your issue, GetHuman provides a simple guide just like the one above to help you solve the problem yourself.
You may make minor or significant mistakes while making flight reservations online, and major errors may cause you to miss your flight. Well, for starters, your ticket needs to have the same information as your passport or driver's license, especially when it comes to your name. Below are some common mistakes that may occur while booking a flight.
Wrong name on the ticket: It's common to make a slip-up when it comes to your name, which may cost you some extra charges for correction. The Transportation Security Administration is keen on ensuring that the person booking the flight has undergone screening and boarding. This is to prevent credit card theft and increase security. You should always triple-check the name on your ticket. Additionally, ensure your device doesn't auto-fill a different name from your passport or driver's license when making an online reservation.
Getting a ticket that is too restrictive: Most airlines assume you want to book the cheapest flight, which is the first quote they offer you. However, most cheap tickets come with lots of restrictions. Pricier tickets can be fully refundable, but they may not be the first option you see. You may end up booking a cheap ticket that's non-refundable, even during emergencies. To avoid this, ensure that you go through the flight policy thoroughly before booking.
Having the wrong date on the ticket: Going to the airport only to realize that your ticket is suggesting you already traveled or are yet to travel can cause quite a scare. You may be lucky enough to get customer support to rectify your date situation, but this may cost you extra charges.
Rather than having to deal with last-minute headaches, why not review your itinerary before you click the "book" button and ensure your travel information is correct? This will go a long way in saving you both time and money.
How to fix an error on booking from the Air Canada website
Other available options to fix errors
Fix on-call: Calling customer care is among the easiest and fastest ways to fix ticket errors since the agents are available 24/7 to assist you. Call when you realize you have a booking issue to enable speedier remedy.
Air Canada Help Pages: Air Canada has a customer FAQ, Forum, and an online help desk where customers and airline representatives can interact. You may inquire in the forum about how to fix any error, and you'll get a response soon enough. Just search the frequently asked questions to see if the service reps handle the issue often, then click on a problem for solutions.
GetHuman has been working for over 10 years on sourcing information about big organizations like Air Canada in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Fix an Error on My Booking with Air Canada? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.