Customer service problems, such as placing orders during the promotion season, can be quite daunting. That's why GetHuman provides the tools needed for consumers to solve the problems on their own. We also deliver the customer care contacts for companies such as Adidas to help clients get help whenever necessary.
Adidas is a German corporation best known for its athletic apparel, in particular athletics shoes. The company also designs and manufactures accessories and clothing. The founders initially formed the corporation to develop spiked running shoes (from metal) for multiple sporting events but later transitioned into using rubber and canvas. As the second-largest sportswear manufacturer in the world and the holding company for the Adidas Group, it boasts a vast client base. And with massive followers comes customer service matters that require assistance.
One such issue is placing orders for the Adidas Cyber Monday event. Cyber Monday or Blue Monday is simply a marketing term for the first Monday after Thanksgiving in the U.S. Retailers created it to encourage online shopping, and in good faith, they reduce the prices of their products to entice their consumers. Adidas participates in Cyber Monday, offering discounts and special offers for multiple products.
People who love to kip fit should take advantage of Nike's Cyber Monday event. Whether you want to update your gym wear, get beach ready, hit the road running, or purchase kids' new arrivals, you can do all that at insanely low prices. Here's a look at what you can do to order for the Adidas Cyber Monday event.
The process
Before the Cyber Monday D-day, you need to plan to guarantee shopping success. It will be worth your while to sign up with Adidas to receive Cyber Monday special offers via email. All you have to do is log into your Adidas account, create your Cyber Monday wish list, and load the correct delivery address and payment details. This will hasten the order and checkout process.
Adidas's Cyber Monday 2020 event has promotions for all kinds of products in various sizes, colors, and categories. When the event period arrives, and the company begins its promotion sales online, all you have to do to make your order is:
Launch the official Adidas website on your personal computer
Please navigate to the cyber_monday page (by adding it at the end of the URL at the home page)
The system will redirect you to the Cyber Monday promotions page, where you should see various deals
Dig through the page to find the apparel that catches your eye, click on it, and follow the system prompts to complete your purchase
While the DIY process above is a welcome solution, you may require an extra hand from customer care professionals. Adidas offers customer service via multiple methods, and here's a look at some of them.
Phone number
The best way of contacting the customer service department is via the phone line. A member of the customer service unit will pick your call, and you can address your issue comprehensively and seek the assistance you need. If you call during the Cyber Monday period, the agent might even help place your order from their end. Additionally, you might get insider tips on how to benefit from other promotions by Adidas.
Live chat
Live chat is another option you can use to get hold of client service representatives. Consumers get to contact the company via chat and communicate with a live human in real-time. The tool also provides a written record of events for future reference.
Online help pages
Adidas also offers customer support via its online help pages. Here, consumers can select help topics from the platform, and a staff member will reach out to assist.
GetHuman has been working for over 10 years on sourcing information about big organizations like Adidas in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make an Order for the Adidas Cyber Monday Event? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.