How Do I Cancel My Service with AT&T?

In a nutshell: To cancel your AT&T internet, landline, U-verse TV, or wireless service, visit the AT&T website and use the search bar to find articles on

Christian Allen is the editor / author responsible for this content.
Mar 12, 2025

Introduction

If you want to cancel your internet, landline, U-verse TV, or wireless service with AT&T, the good news is that the company doesn't make it a stressful process. You could start right from its website by trying the following steps.

Go to the AT&T Website

Visit the AT&T website.

How Do I Cancel My Service with AT&T? (Step 1)

Locate the Magnifying Glass

Look for the magnifying glass at the top of the AT&T website. It's to the left of the AT&T logo.

Click on the Magnifying Glass

Click on the magnifying glass to open the search bar. A search bar will appear that says, "I'm looking for.."

Enter Your Search Query

Type "How to cancel service" in the search bar and press the "search" button on your phone's keyboard.

Find the Article That Pertains to Your Need

A few articles will appear regarding canceling your AT&T service. Find the one that pertains to whether you want to cancel your landline, internet, wireless, or U-verse TV service. Click on it.

Follow the Recommendations

Read the article in its entirety. Follow the recommendations that pertain to the AT&T service you want to cancel. If you need further assistance with the cancelation process, move on to the next step.

Contact AT&T Customer Service

Contact the AT&T customer service team if you need further assistance canceling your service. Have the important details ready to provide the representative, including which AT&T service you want to cancel and when and why you want to cancel.

Conclusion

AT&T makes it easy to start the process of canceling your internet, U-verse TV, landline, or wireless service through its website. Make sure you do it before your next payment due date, especially if you have automatic payments set up. If you have any questions, the AT&T customer service team can always help.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Service with AT&T? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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