AMC Entertainment Customer FAQ

Top Answers & How-to Guides

How do I Contact AMC Entertainment Customer Service?

The question we are asked most often is about how to talk to AMC Entertainment customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available movie showtimes?

AMC Entertainment offers a wide range of movie showtimes to accommodate various schedules and preferences. With multiple screens and...
Ask any question you have about AMC Entertainment customer service, get an answer now.

Recent AMC Entertainment Customer Questions

i am a former employee trying to collect a pension/retirement which i am entitled to...how can i reach someone at amc for help with my claim

As a former employee of AMC Entertainment, you may contact your previous human resources department for help with your pension/retirement claims. They can provide the necessary paperwork and guidance you need. If you don't have direct contact information, you can reach out to the AMC Entertainment company headquarters, as they can direct you to the right department for your situation.
Asked Apr 16, 2024 3:23 PM

Help to cancel my AMC+ subscription

To cancel your AMC+ subscription, go to the account settings of the platform through which you subscribed. If you subscribed through the website, log into your account, navigate to 'My Account', then 'Subscription', and follow the instructions to cancel. If you signed up via a third-party platform such as Amazon, Roku or Apple TV, you will need to cancel your subscription through their respective settings. Note that cancellation will take effect at the end of your current billing cycle, and you will not be refunded for the remaining period. You can continue to enjoy AMC+ until the end of your current billing period.
Asked Mar 31, 2024 10:26 PM

I'm being charged twice for my amc+ on roku

We apologize if you're experiencing billing issues with your AMC+ subscription on Roku. There might be a technical glitch causing this error. We recommend you to check your Roku's subscription page to be sure if you are indeed being double-billed. If the problem persists, please contact Roku's customer service department for further assistance. They are responsible for managing the financial transactions for AMC+ subscriptions made through Roku and should be able to resolve this issue for you.
Asked Mar 21, 2024 8:48 PM

I am putting my credit card information but Puerto Rico doesn’t appear in the states. This was the same card that was registered. How can I do?

We apologize for the inconvenience you're experiencing. Unfortunately, AMC's online billing system may not support all international regions, which could explain why Puerto Rico isn't listed. In such cases, it's suggested you use another form of payment, or opt for an alternative method to purchase, like buying directly at an AMC theatre if one is nearby. However, do note that it's important to verify any payment restrictions or requirements with your financial institution.
Asked Mar 21, 2024 5:26 PM

Help me with my AMC Entertainment customer service issue

About AMC Entertainment

What is AMC Entertainment?

AMC Entertainment is a renowned American entertainment company, widely recognized as one of the largest exhibitors of movies around...

Locations

How many movie theaters does AMC Entertainment have?

AMC Entertainment operates a vast network of movie theaters across the United States. With a strong presence nationwide, AMC boasts...

Ticket Information

What are the different types of tickets available?

AMC Entertainment offers a range of ticket options to suit diverse customer preferences. The various types of tickets available include...

How much does a movie ticket cost?

The cost of a movie ticket at AMC Entertainment varies depending on several factors, including the location, time of day, and type...

Discounts and Promotions

What discounts or promotions are available for tickets?

AMC Entertainment offers various discounts and promotions for movie tickets to enhance the movie-going experience. Students can enjoy...

Online Ticketing

Can I buy tickets online?

Yes, you can buy tickets online through AMC Entertainment's website. Simply visit their website and select your desired movie, showtime,...

Loyalty Program

What are the benefits of joining the AMC Stubs loyalty program?

By joining the AMC Stubs loyalty program, members can enjoy a range of benefits that enhance their movie-going experience. The program...

Age Restrictions

Are there any age restrictions for movie screenings?

Yes, there are age restrictions for movie screenings at AMC Entertainment. The policy adheres to the guidelines set by the Motion Picture...

Food and Beverage Policy

Can I bring my own food and drinks to the theater?

No, AMC Entertainment does not allow outside food and drinks to be brought into the theater. However, they provide an extensive range...

Showtimes

What are the available movie showtimes?

AMC Entertainment offers a wide range of movie showtimes to accommodate various schedules and preferences. With multiple screens and...
We look to the AMC Entertainment issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
AMC Entertainment issues reported to GetHuman
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