If a SmarTours tour is canceled, the company generally follows a specific set of procedures to ensure that travelers are informed and compensated appropriately. First, SmarTours endeavors to notify all affected participants as soon as possible regarding the cancellation. This notification may occur through email or other means of communication, depending on the circumstances that led to the cancellation.
In the event of a tour cancellation, SmarTours typically offers options such as rebooking onto a different tour, receiving a credit for future travel, or a full refund of the payments made. The exact options available can depend on the timing of the cancellation and the specific policies in place for that particular tour.
Travelers are encouraged to review the terms and conditions outlined on the SmarTours website, which provide detailed information about the company’s policies regarding cancellations, refunds, and rebooking procedures. It is also a good practice for travelers to consider travel insurance, which can offer additional protection in unforeseen circumstances.
Understanding these guidelines can help travelers feel prepared in the event of a cancellation. For the most current information and specific details relating to an individual tour, travelers should refer to the SmarTours website or the relevant section of their booking agreement.
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