What happens if I need to cancel my SmarTours booking?
Asked 3 months ago
If you find yourself needing to cancel a SmarTours booking, there are specific policies and procedures in place that you should be aware of. Typically, cancellations can be subject to fees based on how far in advance you notify SmarTours of your intent to cancel. The closer you are to your departure date, the more significant the penalties may become. Therefore, it is generally advisable to review the cancellation policy outlined in your booking confirmation or on the SmarTours website where you made your reservation.
In many cases, SmarTours offers a tiered cancellation fee structure that reflects how soon before the scheduled departure you cancel your booking. For example, cancelling several months in advance may incur a lesser fee compared to cancelling within a few days of departure.
It is also worth noting that in certain circumstances, SmarTours may provide options for rescheduling or transferring your booking to another person, which can be a more favorable alternative to outright cancellation.
Should you need to proceed with cancellation, having your booking information readily available will help in processing your request more swiftly. Typically, cancellations and any related inquiries will need to be directed to the appropriate channels as indicated on their website. Please ensure you check the specific terms and conditions related to your booking for the most accurate information.
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