What should I do if I accidentally rented the wrong textbook?

Asked 5 months ago
If a user has accidentally rented the wrong textbook from eCampus.com, there are several steps they may follow to resolve the situation smoothly. First, it is advisable to review the rental policy on the eCampus.com website to understand the terms and conditions related to returns and exchanges. Generally, eCampus.com offers a return policy, allowing users to return textbooks that were rented mistakenly within a specified timeframe. The user should locate the order confirmation email or access their account on the eCampus.com website to find details of the transaction. This information may include the order number, the date of the rental, and the specific textbook details. Afterward, the user should follow the instructions provided on the website under the returns section. Normally, this will involve initiating a return process and possibly printing a shipping label if the textbook needs to be sent back. I encourage users to ensure the textbook is in good condition, as it may be subject to inspection upon return. For the most accurate information regarding specific return windows and any associated fees, it is best to refer directly to the eCampus.com website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 14, 2025

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