What should I do if I accidentally rented the wrong textbook?
If a user has accidentally rented the wrong textbook from eCampus.com, there are several steps they may follow to resolve the situation smoothly. First, it is advisable to review the rental policy on the eCampus.com website to understand the terms and conditions related to returns and exchanges. Generally, eCampus.com offers a return policy, allowing users to return textbooks that were rented mistakenly within a specified timeframe.
The user should locate the order confirmation email or access their account on the eCampus.com website to find details of the transaction. This information may include the order number, the date of the rental, and the specific textbook details. Afterward, the user should follow the instructions provided on the website under the returns section. Normally, this will involve initiating a return process and possibly printing a shipping label if the textbook needs to be sent back.
I encourage users to ensure the textbook is in good condition, as it may be subject to inspection upon return. For the most accurate information regarding specific return windows and any associated fees, it is best to refer directly to the eCampus.com website.

Answered Jul 14, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact eCampus.com?
If you need to talk to eCampus.com customer service, now that you have the answers
that you needed, click the button below.
Contact eCampus.com