What is eBay's return policy?
eBay's return policy can vary by seller, as each seller has the ability to set their own return terms. However, eBay does provide general guidelines that many sellers follow. Typically, eBay sellers offer returns within 30 days of receipt of the item, but some may extend this period. It is important for buyers to check the specific return policy outlined on the listing page before making a purchase, as this will give an accurate understanding of the terms applicable to that particular item.
Most sellers are required to accept returns if the item does not match the description provided in the listing. The return shipping cost is often the responsibility of the buyer unless the return is due to an error on the seller's part. To initiate a return, buyers can go to their Purchase History page, find the item, and select the option to return it. For detailed information regarding individual seller policies and specific situations, it is advisable to refer to the relevant eBay web page or review the listings directly.

Answered Jun 14, 2025
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