Zenimax Customer FAQ

If Zenimax has suspended your account, you open a support request on Zenimax. Select Submit a Ticket and then click the relevant product....

You can cancel your ZeniMax account by logging into your account and selecting the "Cancel Subscription" option. Remember to backup...

To recover a ZeniMax account password, it is advisable to follow the steps outlined on the ZeniMax official website. Typically, the It is essential to check the inbox of the provided email address for this password reset email, including the spam or junk folders, in case it does not appear in the main inbox. The email will generally contain a secure link or a temporary password, allowing users to create a new password. When creating a new password, users should ensure that it meets the security requirements specified by ZeniMax, which often include a combination of upper and lower-case letters, numbers, and special characters. In cases where users do not receive the password reset email or encounter other issues, it may be helpful to carefully review the guidance provided on the current ZeniMax webpage dedicated to customer support. Password recovery processes can sometimes vary, so it is beneficial to ensure that users are following the latest instructions....

ZeniMax does not typically offer a direct option for temporarily deactivating an account. However, users generally have the ability...

The system requirements for ZeniMax games can vary significantly depending on the specific title, as each game may have different graphics, Most modern ZeniMax titles, such as those from The Elder Scrolls or Fallout franchises, usually suggest a Windows operating system, often requiring Windows 10 or later. The processor requirements generally recommend at least a dual-core CPU, with quad-core processors being preferred for better performance. As for memory, a minimum of four to eight gigabytes of RAM is common, while more demanding titles may suggest up to sixteen gigabytes or higher for optimal performance. Graphics requirements depend greatly on the game's visual fidelity. For many ZeniMax games, it is advisable to have a dedicated graphics card with at least 2 GB of VRAM, although more demanding games may require 4 GB or more, especially for higher resolutions and settings. Additionally, available storage pathways should be ample, with many titles requiring upwards of 50 GB for installation. For the latest and most specific system requirements concerning a particular ZeniMax game, it would be best to consult the official game website or the current page related to that title. These pages generally provide detailed requirements, recommended setups, and any additional information that can assist players in ensuring they meet the necessary criteria for an optimal gaming experience....

To report technical issues with Zenimax games, players can typically utilize the in-game support features or visit the official website Additionally, players can frequently check the forums associated with the specific games, as there can be helpful discussions regarding common issues and potential fixes. Community members often share their own experiences and solutions, which can be invaluable when dealing with technical difficulties. It is always advisable to review the troubleshooting guides available on the official site, as ZeniMax might have specific recommendations or updates that address the problems players are facing. Overall, utilizing these resources ensures that players can effectively communicate their issues and receive the necessary support....

If you discover a bug in a game developed by Zenimax or one of its subsidiaries, it is advisable to report the issue through the appropriate When reporting a bug, it is helpful to provide detailed information about the issue. This includes a clear description of the bug, steps to reproduce it, the platform you are using, and any additional information such as screenshots or error codes. Being thorough can assist Zenimax in diagnosing and addressing the problem more efficiently. Moreover, it is a good idea to check if other players have reported similar issues. There may already be ongoing discussions about the bug you encountered, and the community may provide insights or temporary workarounds while Zenimax works on a more permanent solution. Additionally, Zenimax may provide updates on known issues and progress on fixes through their social media channels or official announcements. By staying informed, you can be aware of any resolutions or patches related to the bug you reported. Remember, engaging with the community and utilizing the resources available on the official website can enhance your experience with Zenimax games....

ZeniMax regularly offers sales and discounts across its various games and titles, especially during major holidays, seasonal events, For the most accurate and up-to-date information regarding current sales and discounts, it is always a good idea to check the official website or the various digital storefronts where ZeniMax games are sold. These platforms often display any ongoing promotions and provide detailed information about pricing and available titles. Pricing and promotional strategies can change frequently, so keeping an eye on the official announcements and updates will help you find the best deals on ZeniMax games....

ZeniMax typically accepts a variety of payment methods for purchases related to their games and services. Commonly accepted methods...

ZeniMax, the parent company known for its various game studios, such as ZeniMax Online Studios, does offer subscription options for In addition to a subscription option, players can also choose to play "The Elder Scrolls Online" without subscribing, purchasing individual content or expansions as they prefer. This flexibility allows players to tailor their gaming experience according to their budget and playstyle. For other titles under the ZeniMax banner, such as those published by Bethesda Game Studios, the subscription model may not be as common, as many of these games, like "Skyrim," operate on a traditional purchase model where players buy the game outright and play it without ongoing fees. It is always advisable for players to check the official ZeniMax website or their affiliated game pages for the most current information regarding subscription options and their benefits, as these details can change over time. Overall, ZeniMax offers varied options that cater to different player preferences....

Transferring games from one platform to another can vary significantly depending on the specific game and the platforms involved. Zenimax For example, if a player has an account on a console platform and wishes to switch to a PC version, they will typically need to create a new account on the new platform. However, some of the progress or purchases may not be transferable, and players might have to start fresh. In certain cases, there may be limited cross-progression features for specific games, enabling players to access their characters and inventory on multiple platforms. It is essential to consult the official game's website or associated support pages for accurate information regarding cross-progression and any potential transfer options. These sources will provide the latest updates and specific instructions relevant to the game in question. For more details on game transfers, players might also find it helpful to explore the FAQ section on Zenimax's official website or related community forums where other players have shared their experiences. Always ensure to check for the most current information, as game policies can evolve over time....

ZeniMax offers a wide range of content available for downloadable purchases, particularly through its various gaming titles and platforms. In titles such as Fallout 76, there are options to buy unique in-game items, cosmetic upgrades, and seasonal content that enhances the overall gaming experience. Additionally, ZeniMax frequently releases updates and patches, which may include new features and items to keep gameplay fresh and engaging for users. Players can typically find this downloadable content directly through the respective game client, such as the Bethesda.net launcher, or through platforms like PlayStation and Xbox stores. As always, it is a good idea to check the current web pages or official stores for the latest offerings and any promotional deals that may be available. This ensures that players are aware of the latest content and can make informed purchasing decisions....

Yes, there is a community forum where fans of Zenimax games can come together to discuss their favorite titles, share tips, and engage...

ZeniMax has developed a wide range of games that are available on various platforms, catering to different types of players. Their In addition to consoles and PC, ZeniMax is also involved in mobile gaming to some extent, ensuring that players can enjoy certain titles on their smartphones and tablets. It is important to note that some of their games may be exclusive to specific platforms or have different versions across platforms, which can sometimes include unique content or features. For players interested in the latest information regarding platform support for specific ZeniMax titles, it is beneficial to visit the official website or check the game’s store page. This will provide them with the most accurate and up-to-date information concerning platform availability and compatibility....