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WorldMarket.com Customer FAQ

Top Answers & How-to Guides

What is WorldMarket.com's Phone Number?

The question we are asked most often is about how to talk to WorldMarket.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I place an order for items that are out of stock?

World Market does not typically allow customers to place orders for items that are out of stock. When an item is out of stock, it usually...
Ask any question you have about WorldMarket.com customer service, get an answer now.

Order Tracking and Changes

How do I track my order?

To track an order from WorldMarket.com, customers can typically visit the website and navigate to the order tracking section. This If you have additional questions about your order or if you require further assistance, the current web page may provide options for customer support. It is always helpful to check your confirmation email as it may also contain a direct link to track your order. By following these steps, customers can conveniently monitor their shipments and stay informed about their purchases....

How do I cancel or change my order?

To cancel or change an order that has been placed with WorldMarket.com, it is important to act quickly. Usually, customers are able To initiate a cancellation or change, a customer should log into their account on WorldMarket.com and navigate to the orders section. There, they can find details about their recent orders and may have the option to cancel or modify their order. It is essential to carefully follow the provided instructions. If changes cannot be made online, customers may need to consult the help or support section on the WorldMarket.com website. This section can offer additional guidance and may provide contact information for further assistance. For specific details regarding order changes or cancellations based on the most current policies, reviewing the website's information will be beneficial....

Can I place an order for items that are out of stock?

World Market does not typically allow customers to place orders for items that are out of stock. When an item is out of stock, it usually...

Payments and Promotions

How do I apply a promo code to my order?

To apply a promo code to an order on WorldMarket.com, you will want to add the desired items to your shopping cart. Once you are ready...

What payment methods do you accept?

WorldMarket.com accepts various payment methods to accommodate its customers' preferences. Typically, these methods include major credit Furthermore, for those who prefer shopping in-store, World Market locations may accept different payment options, including cash and store gift cards. It is always advisable to check the current web page or the checkout section during an online purchase for the most up-to-date information on accepted payment methods, as policies may change over time....

Are there any exclusions or restrictions for sales and promotions?

WorldMarket.com typically implements certain exclusions and restrictions for sales and promotions to ensure a fair and balanced shopping It is common for certain brands or collections to be excluded from promotional pricing, and this information is often clearly stated on the promotional material or the website itself. Furthermore, promotions are generally offered for a limited time only, and this timeframe is usually specified during the promotion period. Customers should also pay attention to any minimum purchase requirements that may be associated with particular deals. To gain the most accurate and current information regarding exclusions and restrictions for specific sales and promotions, it is advisable for shoppers to review the details provided on the current webpage where the promotion is advertised. This will ensure that they have the most relevant details before making a purchase. As promotions can frequently change, checking the fine print as well as any updates directly on the website will provide the best guidance for any purchasing decisions....

Shipping and Delivery

What are your shipping options and rates?

WorldMarket.com offers several shipping options to cater to various customer needs. The standard shipping option is typically available Shipping rates at WorldMarket.com may vary based on a few factors, including the shipping method chosen, the total value of the order, and the delivery location. Orders over a certain dollar amount might qualify for free shipping, which can be a significant benefit for customers looking to save on delivery costs. Keep in mind that certain promotions may occasionally change shipping offers, so it is wise to check the website for the most current information. For specific details such as shipping costs for your particular items or any special offers, customers can refer to the shipping information section on the WorldMarket.com website. This section typically provides comprehensive details regarding both standard and expedited rates, as well as information on any seasonal promotions or changes to shipping policies. By visiting the website, customers can gain a better understanding of what shipping options are best suited to their needs....

Do you offer international shipping?

WorldMarket.com primarily focuses on providing services and shipping options within the United States. As a result, international shipping For the most current information regarding shipping policies, customers are encouraged to review the shipping section of the WorldMarket.com website. There, one can find detailed information about shipping options, delivery times, and applicable fees. Additionally, it is a good idea to explore the frequently asked questions or help sections, which may provide further insights into shipping and other related inquiries....

What is your return policy for furniture?

WorldMarket.com has a return policy for furniture that is designed to offer customers a satisfactory shopping experience. According To initiate a return, customers usually need to provide proof of purchase, such as a receipt or order confirmation. In many cases, customers are responsible for any shipping fees associated with returning large furniture items, and it is advisable to keep the original packaging until a decision about retaining the item has been made. For more specific details regarding exceptions or particular items that may have different return terms, customers should check the official WorldMarket.com website. The website is also a valuable resource for understanding any changes in return policies, especially around holidays or promotional events. In cases where customers may need assistance or have questions about the return process, they are encouraged to refer to the customer service section of WorldMarket.com, where contact information and additional guidance are provided. By reviewing these resources, customers can ensure they have all the information needed for a successful return....

Returns and Exchanges

Can I return or exchange an item?

WorldMarket.com does offer a return and exchange policy for items purchased through their website or in physical stores. Generally, When returning items, it is advisable to ensure that they are in their original condition and packaging. This helps facilitate a smooth return process. Additionally, some items may be excluded from the return or exchange policy due to health and safety regulations, such as food items or personal care products. For those who wish to return items purchased online, they may have the option to return them in-store, which can be more convenient. Alternatively, returns can often be initiated through the online platform, with instructions provided to obtain a shipping label. For the most accurate and up-to-date information regarding returns, exchanges, and any specific policies that may apply to particular items, it is a good idea to check the current web page of WorldMarket.com. There, one can find detailed information about their return process, including any potential fees and limitations associated with returns or exchanges. This ensures that customers are well-informed before making their return or exchange decision....

Do you offer gift wrapping for purchases?

World Market does provide gift wrapping options for certain purchases, making it easier for customers to present their gifts beautifully....

What do I do if I receive a damaged item?

If a customer receives a damaged item from WorldMarket.com, there are a few steps they can take to address the issue. First, it is Next, customers should review the return and exchange policies available on the World Market website. These policies typically outline the procedure for returning damaged items. Generally, customers are encouraged to start the return process as soon as possible, as some time limits may apply. Most often, customers will find detailed instructions on how to initiate a return or request a replacement item directly on the webpage. This process may involve filling out a form, providing information about the order, and submitting the photographs taken of the damage. Finally, once customers understand the steps they need to take, they can proceed with the return or exchange to ensure that the issue is resolved promptly....

Gift Cards and Policies

What is your privacy policy?

WorldMarket.com values customer privacy and maintains a robust privacy policy to protect personal information. This policy outlines World Market usually employs this information to enhance customer service, process transactions, and personalize shopping experiences. Furthermore, it is important to note that World Market might share certain information with trusted third-party service providers for functions such as shipping, payment processing, and marketing. The policy also advises customers about the security measures in place to protect their personal data, as well as their rights regarding that information, such as how they can request access to or modifications of their data. For specific details, including any recent updates or changes, it is always best to refer directly to the privacy policy available on the current WorldMarket.com web page. Doing so will provide the most accurate and comprehensive information regarding their privacy practices....

Can I purchase a gift card online?

Yes, customers can purchase gift cards online through the official WorldMarket.com website. Typically, World Market offers both physical...

Help me with my WorldMarket.com customer service issue

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