What should I do if I forgot my online banking password?

If a customer has forgotten their online banking password for Wilson Bank & Trust, they can typically initiate a password reset process through the bank's official website. This process usually involves navigating to the online banking login page and looking for a link or button that says something like "Forgot Password" or "Reset Password." By clicking on this option, customers will often be prompted to enter some identifying information, such as their account number or registered email address. After submitting the necessary information, the bank will usually send a password reset link or temporary password to the customer's registered email address. Customers should ensure that they check their email, including the spam or junk folder, in case the message was filtered. Once they receive the link or temporary password, they can follow the instructions provided to create a new password. It is important to choose a strong password that is difficult to guess and to keep it secure. If there are any issues during this process, the customer may find additional information and assistance on the current web page of Wilson Bank & Trust.