What should I do if my order is incomplete?

If a customer finds that their order from Williams-Sonoma is incomplete, there are a few steps they can take to resolve the issue. First, it is advisable to review the order confirmation email to ensure that all items were indeed included in the order. Occasionally, items may be backordered or delayed from shipping. Once the customer has confirmed the status of their order, they may want to check their account on the Williams-Sonoma website for updates regarding the shipment. If the order is still incomplete and there is no information regarding missing items, customers can usually find helpful contact information on the current web page to inquire further. It is important to have order details handy, such as the order number and any relevant item descriptions, as this can expedite the resolution process. Williams-Sonoma strives to provide excellent customer service and usually addresses such concerns promptly.