What is the process for updating my personal information?

Updating personal information with Virgin Active typically involves a few straightforward steps. First, members should log into their member account on the Virgin Active website. Once logged in, they can navigate to the account settings or profile section, where they can view their current personal information. It is important to look for an option that allows for editing or updating details such as name, address, contact number, or other relevant information. If a member cannot find the necessary section to make these changes, they may also consider checking the frequently asked questions or help sections on the Virgin Active website, as these areas often provide guidance on how to manage personal information effectively. In some cases, Virgin Active may require members to verify their identity to ensure the security of their account before allowing any changes to be made. Members should also be aware that, depending on the nature of the updates, there might be a need to confirm the changes via email or through other verification methods. For the most accurate and detailed information, members are encouraged to refer to the Virgin Active website directly, as policies and procedures may vary or be updated.