What is your policy on lost or stolen packages?

Versatile Dog Supply takes the issue of lost or stolen packages seriously and strives to ensure that every customer has a satisfactory experience. Typically, once a package has been marked as delivered by the carrier, the responsibility for the package generally shifts to the recipient. However, if a customer suspects that their package has been lost or stolen, they may have options available to them. In many cases, it is advisable for the customer to first check with neighbors or other household members to see if the package was received by someone else. It is also a good idea to verify with the shipping carrier to gain more information regarding the delivery, as there may be additional details that can clarify the situation. Customers are encouraged to monitor their tracking information closely, as this provides insight into the package’s journey and final delivery. If a package does appear to be indisputably lost or stolen, customers may consider reviewing Versatile Dog Supply’s policies regarding such incidents, as there may be specific steps or procedures that the company follows. The company's website usually contains helpful details concerning lost or stolen packages, including any potential resolutions or claims processes that may be available. It can be important for customers to familiarize themselves with these policies to understand their options in the event of a lost or stolen package.