How Do I Change Primary Contact for My Verizon Wireless Account?
In a nutshell: To transfer the primary contact role on a Verizon Wireless account, you can often do so online or by contacting customer support. Begin by visiting the Verizon website, navigating to the "Support" section, and searching for "How do I change the Verizon wireless primary contact person
Introduction
If you're currently the primary contact on a Verizon Wireless account and want to transfer that role to someone else, the process may be easier than you think. You might be able to do it online or by contacting a Verizon Wireless representative directly. The following information can help you determine how to switch the primary contact from yourself to another individual.
What You'll Need
Details about the new primary contactReason for changing the primary contact
Go to the Verizon Homepage
Visit the Verizon website to initiate the process of updating the primary contact information.
Search for the "Support" Section
Scroll down on the Verizon homepage until you find the line that says "Support." It's under "Top Device Brands" and above "About Verizon."
Expand the "Support" Menu
Click on the down-pointing arrow on the "Support" line to expand the menu.
Locate the "Support overview" Line
Find the "Support overview" line. It should be directly under "Support."
Go to the "Verizon Support" Page
Click on the "Support overview" line. Doing so will take you to the support page that says "Verizon Support" with "Find the right resources and discover more about your devices and services." underneath it.
Locate the Search Line
Find the search line on the "Verizon Support" page. It says, "How can we help you?"
Expand the Search Feature
Click on the search line to expand the Verizon search feature. Your phone's keyboard will also appear.
Type in Your Relevant Search Phrase
Type "How do I change the Verizon wireless primary contact person" on the line and press the search button on your phone's keyboard.
Read the AI-Generated Response
An AI-generated response should appear after you start your search. Read through this section, which provides information about the process.
Attempt to Change the Primary Contact for Your Verizon Wireless Account
Try to change the primary contact through the My Verizon app or online. If you're unable to do so, please move on to the next step.
Contact Verizon to Change the Primary Contact
If you couldn't change the primary contact on your Verizon Wireless account, contact Verizon directly. They can provide you with information about whether it's possible to do on your account. If it is, they can guide you through the process or make the change for you.
Have the details ready about the new primary contact to give to the representative. They may question you about why you're switching the role from yourself to another person, so prepare your response in case they ask.
Conclusion
If you're ready to give up your role as the primary contact for your Verizon Wireless account and transfer it to someone else, consider doing it before the next billing cycle. Depending on when you make the change, it may take effect in time for the new bill.
Further questions?
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