Are there any additional fees or charges I should be aware of when using Utility Warehouse services?

Asked 2 years ago
When utilizing the services provided by Utility Warehouse, it is important to be aware that there can be additional fees or charges associated with certain services or circumstances. For instance, there may be costs related to payment methods, such as fees for paying by credit card or charges for late payments. Additionally, if a customer requests a change in service, such as upgrading or downgrading a package, this may also incur fees. Customers should also be informed that there might be charges related to reconnections if services are disconnected due to non-payment. Furthermore, if there is a need for an engineer visit or any specific installations, those may lead to additional costs as well. It is always advisable for customers to carefully review the terms and conditions on the Utility Warehouse website to fully understand the potential fees associated with their chosen services. The website provides detailed explanations and information regarding costs and charges. Checking there can help ensure that customers remain informed about their billing and any extra charges that may apply.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 15, 2025

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