What is the process for disputing a charge on my Union Plus Credit Card?

Disputing a charge on a Union Plus Credit Card follows a straightforward process designed to protect cardholders. First, it is important for the cardholder to review their account statement carefully to identify any discrepancies or unauthorized charges. Once a questionable charge has been identified, the next step is to gather all relevant information, such as transaction details, any supporting documents, and the date of the transaction. The cardholder should then contact Union Plus Credit Card's customer service, which can typically be found on the back of the credit card or through their official website. It is advisable to provide the customer service representative with specific details about the disputed charge, including the amount, date, and the reason for the dispute. The representative may guide the cardholder through any necessary forms or documentation that may need to be submitted. After the dispute is filed, Union Plus will investigate the claim and communicate their findings to the cardholder. During this time, it is essential to continue monitoring the account for updates. For more specific information or current procedures, cardholders should refer to the Union Plus website.