What should I do if I receive the wrong item?

If a customer receives the wrong item from Uniform Advantage, the first step is to thoroughly examine the packaging and contents to confirm the mistake. It is essential to check that the item received does not match the item ordered, including aspects such as size, color, and product type. Once this has been confirmed, the next step is to refer to the return policy provided by Uniform Advantage. Typically, this information can be found on their website. Often, Uniform Advantage has established procedures for returns and exchanges, including the possibility of using a prepaid return shipping label. Customers should also gather any relevant order information, such as the order number and details of the incorrect item, as this will facilitate the return process. In some cases, there may be a specific time frame for reporting mistakes and returning items, so it is wise to act swiftly. Customers are encouraged to follow the outlined steps for returns or exchanges as noted on the website. For detailed assistance, checking the current webpage may provide additional contact information for customer service or help resources to ensure the issue is resolved promptly and efficiently.