What should I do if I receive the wrong item?

If a customer receives the wrong item from Uniformcity.com, it is important to first check the packing slip that accompanied the order. This slip will provide details regarding what was ordered versus what was received. Next, customers should ensure that the order number and item codes match their original purchase. If there is indeed a discrepancy, the most effective approach is to initiate a return or exchange process. Uniformcity.com typically provides clear return policies, which can be found on their website. Customers should look for the return section to understand the steps involved, including any required return authorizations, packaging instructions, and timelines for returning the incorrect item. In many cases, customers may need to fill out a return form or provide information about the order to facilitate the return. It is advisable to keep the original packaging, as this may be necessary for returning the item. For further assistance, customers can refer to the current web page for additional contact information or guidelines to ensure a smooth resolution.