What is Ulta Beauty's return policy?

Asked 2 years ago
Ulta Beauty has a customer-friendly return policy designed to ensure satisfaction with all products. According to their guidelines, customers have the option to return products within 60 days of the purchase date for a full refund or exchange. This applies to items that are unused or gently used. It is important to keep in mind that customers must have their original purchase receipt or proof of purchase to facilitate a return. However, there are exceptions to the return policy for certain types of products. For instance, products that have been opened or used may be subject to a different standard. Ulta Beauty offers a 90-day return policy for any hair care, skin care, or beauty tools, which means that even if these items are used, they can still be returned within this timeframe, provided the customer has the original receipt. When making a return, Ulta Beauty encourages customers to bring the items to a store location whenever possible. This way, the return can be processed quickly and efficiently at the register. In cases where returning an item via mail is necessary, customers are advised to refer to the specific guidelines available on the Ulta website. For the most current information regarding the return policy, including any changes or specific restrictions, customers are encouraged to visit the official Ulta Beauty website. Here, they can find comprehensive details and any additional conditions that may apply.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 5, 2025

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