What is your return policy?

Asked 2 years ago
US-Mattress.com offers a straightforward return policy designed to provide customers with peace of mind when purchasing a mattress or other products. Generally, customers have the option to return their mattress within a specified time frame, usually around a hundred nights, allowing ample opportunity to assess whether the mattress meets their comfort and support needs. During this trial period, customers are typically encouraged to try their new mattress for at least 30 nights to allow their body to adjust to the new sleeping surface before making a decision. In the instance that a customer is not satisfied with their purchase, returning the mattress may necessitate contacting US-Mattress.com for guidance on how to initiate the return process. Typically, mattresses that are returned will need to be in good, clean condition, and US-Mattress.com may require the original packaging or specific procedures to ensure that the return is processed smoothly. Additionally, it is insightful for customers to be aware that some items, such as pillows, bedding accessories, or certain personalized products, may have different return guidelines or may not be returnable at all. For the most accurate and detailed information about the specific return policy applicable to a customer's order, I recommend visiting the current web page of US-Mattress.com, where these details are usually outlined clearly. This way, customers can better understand their options and any potential costs associated with returns.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 25, 2025

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