Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with US-Mattress.com, customers may have the option to cancel or change their order, but the possibility heavily depends on the current status of the order. If the order has already entered the processing or shipping stage, modifications may be more difficult or impossible. It is generally advisable to act quickly if you need to cancel or change an order, as the sooner a request is made, the higher the likelihood of being able to accommodate it. For specific procedures, customers would typically need to review the order details provided on the website, as US-Mattress.com usually has clear guidelines regarding order modifications. It is always a good idea to check the current web page for any pertinent information related to the cancellation or change policy. Additionally, it may be beneficial to familiarize yourself with any applicable time frames or potential fees associated with order changes. While the website provides resources for this, please ensure that you look for any contact information listed on the site for further clarification or assistance if needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 25, 2025

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